C.L.クーパー他編 組織における持続可能性と持続可能な開発の心理学 Di Fabio, Annamaria / Cooper, Cary L. (eds.), Psychology of Sustainability and Sustainable Development in Organizations. (Current Issues in Work and Organizational Psychology) 242 pp. 2023:8 (Routledge, UK) <701-1087 701-329>
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This volume answers calls for improving sustainability and sustainable development in organizations from a psychological point of view. It offers a range of perspectives on the current research in the psychology of sustainability and sustainable development to highlight effective ways of improving well-being and healthy sustainable development in organizations.
Section 1 introduces the concept of the psychology of sustainability and sustainable development as well as macro topics of related issues in organizations. Section 2 focuses on themes traditionally recognized in organizational psychology literature, such as performance, negotiation, leadership, resistance to change, innovation, and digital transformation. Section 3 presents variables to enhance sustainability and sustainable development in organizations and considers levels of prevention. Topics include humor awareness as a primary prevention resource in organizations, intrapreneurial self-capital as an individual preventative strength, compassion within organizations, perfectionism as an inhibitor in organizational contexts, and job crafting from individual to collaborative to organizational, meaningfulness and sustainable careers.
With a clear psychological focus on the topic of leading sustainability efforts, this book will be of great interest to students and academics who want to learn more about corporate sustainability. It is also a useful resource for business executives, team leaders and managers.
L.L.パットナム他著 組織のパラドクスを遂行する Fairhurst, Gail T. / Putnam, Linda L., Performing Organizational Paradoxes. (Routledge Studies in Communication, Organization, and Organizing) 234 pp. 2023:9 (Routledge, UK) * paper 2024 <701-330>
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Performing Organizational Paradoxes takes a constitutive, process approach to organizational paradoxes. It underscores the performative nature of paradox through underlying dialectical tensions, its sociomaterial foundations, and power features that bring paradoxes to life, sustain them, and enable their transformation.
The book first situates a constitutive approach in the extant organizational paradox literature, by broadening the constitutive approach and addressing the many debates and inaccuracies around it. For the novice, several early chapters devote themselves to considering how paradoxical tensions present themselves, invite responses, and interrelate through their organizing outcomes. For the advanced, latter chapters consider the ubiquity of power and paradox, how bodies escape the quarantine of their paradox narratives, how inventive category work can resist power-imbued paradoxes, and an agenda for future research that challenges scholars to do more on the process side of paradox.
Filling an important gap in the existing literature, this book will be a key resource for scholars and students in the fields of communication, management, educational administration, organizational psychology and any other fields that study organizations.
C.L.クーパー他編 今日の組織における弾力性 Fotinatos-Ventouratos, Ritsa S. J. / Cooper, C. L. et al. (eds.), Resilience in Modern Day Organizations. (Current Issues in Work and Organizational Psychology) 252 pp. 2023:9 (Routledge, UK) <701-331>
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This international and thought-provoking volume addresses both theoretical and conceptual issues of resilience in modern organizations, looking at areas of concern and providing suggestions for future preventative measures.
In recent years, organizations across the world have been subjected to major upheavals as several crises, including the COVID-19 pandemic, the World Economic Crisis, and the Migratory Crisis, have contributed to the changing landscape of work. Individuals, organizations, and societies have been forced to re-think, re-adjust, and re-align in the face of adversity. The "survivors" of such upheavals are those who come to grips with the new realities of our times and encompass resilience in its entirety. This timely collection assesses resilience on critically important variables, such as socio-economic status, occupational type, and gender differences, and highlights preventative measures that organizations and individuals should take to maximise wellbeing and adjustment in these everchanging and challenging times.
Essential reading for students, scholars, practitioners, and policy makers, this volume sheds light on the multi-faceted ways to enhance the resilience paradigm and offers insights into implications for future research in the area.
内部監査のリーダーシップ Kaim, Patricia, Internal Audit Leadership : Elevating the Internal Audit Function to Accelerate Value. 244 pp. 2023:9 (Routledge, UK) <701-363>
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With an emphasis on value creation and leadership, this book will help organizations around the globe to build stronger internal audit functions, highlighting the latest risks including COVID-19 and the most cutting-edge tools to assess them.
As environmental risks grow in number and complexity, and organizational resources become more constrained, the need to maximize both efficiency and effectiveness in internal auditing (IA) has never been greater. International IA expert Patricia Kaim leverages nearly 30 years' experience to offer real-world solutions to a range of IA issues, including how to:
- audit key major areas, such as organizational culture, diversity and inclusion, fraud, blockchain, and cyber risk
- design first-class continuous monitoring
- improve stakeholder management and add value to a range of auditing activities
- increase audit speed without compromising on quality
- develop high-performing IA teams with high agility, emotional intelligence, and morale
Auditors, audit executives, and quality assurance professionals in business and government will gain a new understanding of how to add value to their organizations, and a toolkit of best practices in IA design, management, analytics, and more.
Kenny, Graham, Strategy Discovery : Achieving Business Resilience, Engagement, and Performance. 126 pp. 2023:9 (Routledge, UK) <701-327>
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Personal, useful, actionable and grounded in research, this book will shift your thinking from "strategy development" to "strategy discovery" to enable you to deal with today's business challenges, engage your staff and boost your business performance.
Management teams and boards are facing disruption on all sides, from morphing customer preferences to the COVID pandemic to climate change. At the same time they are floundering in strategy confusion with too many concepts and not enough clarity. In this book, strategy expert and regular Harvard Business Review author Graham Kenny releases managers and directors from their strategy haze. His simple and effective framework allows managers to navigate the current maze of ideas and approaches and maximize their competitive advantage. Kenny's readable style is equally effective: each chapter begins with an engaging story, then builds on this with cases, client examples, sidebars and more, ending with a series of action points to provide a pathway to success.
CEOs, senior-level and middle managers across all functions and sectors, including private, public and not-for-profit organizations, who discuss and set strategy for their organization or business unit will appreciate the articulated framework, illustrative anecdotes and positive encouragement this book offers.
Yorgov, Ivaylo, The Abusive Customer : Breaking the Silence Around Customers' Aggressive Behavior. 228 pp. 2023:8 (Routledge, UK) <701-314 701-357>
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Steenhuis, Harm-Jan, The Business of Additive Manufacturing : 3D Printing and the 4th Industrial Revolution. (Routledge Studies in Innovation, Organizations and Technology) 178 pp. 2023:9 (Routledge, UK) * paper 2024 <701-313>
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Although additive manufacturing (AM), also known as 3D printing, has been around for almost 40 years, few people know how it actually works and the huge impact and benefits it offers. This book explains what AM is, using business theories to explain and illustrate why AM is increasingly being used across industries.
The book translates complex engineering technology into relevant managerial terminology, using real-world examples from industries such as apparel, construction and transportation. It provides an introduction into the technical background of AM before expanding on the applications, opportunities and challenges to business models.
Offering a unique managerial perspective, this book is aimed primarily at a scholarly audience and those researching across business disciplines, including technology management, manufacturing, production and operations management. It can also be used in emerging business courses on AM.
現代の信用格付機関-ムーディーズの物語 Cash, Daniel, A Modern Credit Rating Agency : The Story of Moody's. (Routledge Studies in Corporate Governance) 130 pp. 2023:9 (Routledge, UK) * paper 2024 <701-315 701-362>
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This book aims to present a picture of one of the world's leading credit rating agencies. Credited as being the first credit rating agency, Moody's stands as the epitome of the rating sector and all that it effects. However, outside of internal and non-public histories compiled within the rating agency itself, the story of Moody's has never been told, until now. However, this is not a historical book. Rather, this book paints a picture of Moody's on a wider canvas that introduces the concept of rating to you, taking into account the origins of the sector, the competitive battles that formed the modern-day oligopoly, and the characters that have each taken their turn on sculpting the industry that, today, is critical to the modern economy.
The book is a story of personable people who provided the market with what it needed, but it is more than that. It is a story of conflict, impact, strategy, and most of all the relationship between big business and modern society. Standing as the gatekeeper to the capital markets that form the core of modern society, Moody's represents the very best of what the marketplace can produce, but also the very worst. This story takes in economic crises in the antebellum US, the Panics of the early 1900s, the Wall Street Crash and the Great Depression and, of course, the Global Financial Crisis. It does this because, at the heart of each one was a member of the rating industry or the reporting industry that preceded it. Associated with almost any financial scandal you may care to remember the credit rating agencies, in their often-uncomfortable role as gatekeepers, have their fingerprints on most financial scandals and calamities. This book tells the story of the industry's founding member.
Soltysik, Mariusz / Gawlowska, Magda et al. (eds.), Artificial Intelligence, Management and Trust. (Routledge Studies in Trust Research) 210 pp. 2023:9 (Routledge, UK) * paper 2024 <701-312>
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The main challenge related to the development of artificial intelligence (AI) is to establish harmonious human-AI relations, necessary for the proper use of its potential. AI will eventually transform many businesses and industries; its pace of development is influenced by the lack of trust on the part of society. AI autonomous decision-making is still in its infancy, but use cases are evolving at an ever-faster pace. Over time, AI will be responsible for making more decisions, and those decisions will be of greater importance.
The monograph aims to comprehensively describe AI technology in three aspects: organizational, psychological, and technological in the context of the increasingly bold use of this technology in management. Recognizing the differences between trust in people and AI agents and identifying the key psychological factors that determine the development of trust in AI is crucial for the development of modern Industry 4.0 organizations. So far, little is known about trust in human-AI relationships and almost nothing about the psychological mechanisms involved. The monograph will contribute to a better understanding of how trust is built between people and AI agents, what makes AI agents trustworthy, and how their morality is assessed. It will therefore be of interest to researchers, academics, practitioners, and advanced students with an interest in trust research, management of technology and innovation, and organizational management.
比較国際経営 第3版 Sorge, Arndt Michael / Noorderhaven, Niels / Koen, Carla, Comparative International Management. 3rd ed. 498 pp. 2023:9 (Routledge, UK) <701-322>
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Comparative International Management is a classic textbook for International Business that teaches the core concepts of International Business through a systematic comparison of management practice in countries across the world. This approach, unique to textbooks in the field, highlights cultural and behavioural themes, demonstrates the diversity of practice in global business, and allows for an exploration of globalization. Fully revised and updated, this third edition has been restructured for clarity and ease of use, with new sections covering theoretical underpinnings so that they are easy to understand.
Also new to this edition:
- Coverage of emerging and contemporary issues including environment and sustainability issues; international SMEs and entrepreneurship; technology, AI, and automation; and the future of work post-pandemic
- Practical application sections to help readers connect theory with practice
- More coverage of government and non-profit organizations
- Reflective and problem-solving questions at the end of each chapter
With student- and instructor-friendly online resources such as chapter summaries, mini-case scenarios, larger case studies, and PowerPoint slides, this book is essential core reading for advanced level and postgraduate students in International Business and International Management.
Elsworth, Tom, Understanding Strategic Analysis : A Simple Guide to Choosing, Developing and Implementing Business Strategy. 140 pp. 2023:9 (Routledge, UK) <701-325>
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Understanding Strategic Analysis is a concise and practical guide for organisational strategic analysis, strategy development, decision-making, and implementation.
The book takes the reader step by step through the background of strategic management and the process of developing a new strategy. It considers how to assess the strategic capabilities and context of the organisation, how to identify and choose between the various strategic options, and how to successfully implement the change in strategy. Mini-case studies and reflective questions provide stimuli for class discussion, whilst chapter objectives and summaries structure and reinforce learning. The final chapter sets out a complete worked example to illustrate the process as a whole.
Refreshing and concise, this text provides valuable and practical reading for postgraduate, MBA and executive education students of strategic management, as well as practising managers in organisations of all sizes. Online resources include a short Instructor's Manual, chapter-by-chapter PowerPoint slides, and a test bank of exam questions.
Shujaat Mubarik, Muhammad / Khan, Sharfuddin Ahmed et al., Supply Chain Mapping, Sustainability and Industry 4.0. (Routledge Advances in Production and Operations Management) 144 pp. 2023:9 (Routledge, UK) * paper 2024 <701-311 701-360>
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During the COVID-19 pandemic, supply chain (SC) mapping appeared as one of the critical SC capabilities that could make a striking difference in organizations' SC performance and improve sustainable operations. Despite its crucial role in responding to SC disruptions, there is a void in the literature on this topic. This book aims to address this gap demonstrating the importance of SC mapping, sustainability in the Industry 4.0 era.
The book explores how SC mapping contributes to sustainability from social, economic, and environmental perspectives, the role of SC mapping in upstream, midstream, and downstream SC sustainability, as well as the role of technology advancement and the impact of blockchain and Industry 4.0 in SC mapping. Adopting a multidisciplinary approach, this edited collection features international authors from a diverse range of disciplines including SC management, operations management, technology and innovation management, and sustainability.
The book will be a valuable resource for global scholars, researchers, and upper-level students across operations, SC management, and logistics, as well as engineering and technology management.
A.M.Morrison他編 ツーリズムの持続可能性、計画と開発、管理、技術における傾向と諸問題ハンドブック Morrison, Alastair M. / Buhalis, Dimitrios (eds.), Routledge Handbook of Trends and Issues in Tourism Sustainability, Planning and Development, Management, and Technology. 464 pp. 2023:9 (Routledge, UK) * paper 2025 <701-345>
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The Handbook offers a comprehensive overview of theoretical and practical perspectives for tracking and interpreting trends and issues in tourism sustainability, planning and development, management, and technology.
Tourism is a dynamic and unpredictable industry and understanding its trends and issues is critical for the successful and sustainable development of the private and public sector. As such, this Handbook proposes clear definitions and provides a systematic classification scheme for such analysing. It reviews trends and issues in four thematic areas of tourism: sustainability; planning and development; management and technology with contributions from 83 leading tourism scholars from across the globe. The Handbook provides insights on the differences among domestic, outbound, and inbound markets and acknowledges that the supply sub-sectors of tourism are diverse, highlighting variations by geographic regions.
The book emphasises the necessity to prioritise sustainability and the achievement of the UN's Sustainable Development Goals (SDGs). Students and professionals interested in tourism, hospitality, and sustainability will find a wealth of multidisciplinary knowledge in this Handbook.
Rasmussen, Gitte / van Leeuwen, Theo (eds.), Multimodality and Social Interaction in Online and Offline Shopping. (Routledge Studies in Multimodality) 228 pp. 2023:9 (Routledge, UK) * paper 2024 <701-1291 701-354>
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This collection brings together social semiotic, ethnographic, and conversation analytic approaches to multimodality in global studies of shopping, drawing on the rich diversity of the latest multimodal methods to critically reflect on shopping as a cornerstone of contemporary social life.
The volume explores shopping as an area of study in its own right, with the buying and selling of goods and services a fundamental part of the social and cultural life of human communities for centuries. The book looks at both online and offline shopping, examining it as both everyday multi-sensorial practice and its translation into the interactive text and imagery that comprise the online shopping experience, from London street markets to Japanese grocery shops to Danish supermarkets to worldwide online shopping sites. Highlighting the diversity of modern multimodal approaches through contributions from established scholars, the book critically surveys both the challenges and opportunities in the embodied interactions between buyers and sellers and how these points of connection have been translated and will continue to transform in the age of algorithms and emergent technologies.
This book will appeal to students and scholars interested in multimodality, multimodal conversation analysis, social semiotics, social interaction, and retail studies.
Swiatek, Lukasz, Major Reward and Recognition Events : Transformations and Critical Perspectives. (Routledge Critical Event Studies Research Series) 152 pp. 2023:8 (Routledge, UK) * paper 2024 <701-346>
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Using a range of interdisciplinary ideas, Major Reward and Recognition Events: Transformations and Critical Perspectives is an expert-led, informative volume exploring the global growth of major award shows and prize-giving ceremonies since the start of the twentieth century and outlining their key multimodal components, core functions and transformations over time.
Given the growth of these events, and therefore the increase in complex resources and specialist workers required to assemble and promote them, this book discusses concerns relating to such events, including those pertaining to social justice and representation, environmental impacts, wellbeing, commercialisation, and materialistic excess. Embellished with illustrative tables and images throughout, the book covers a plethora of award shows and ceremonies, evaluating their collective future in an increasingly politically unstable, post-Covid-19 world dealing with growing global environmental change.
This significant book is an invaluable resource for academics and researchers of critical event studies, communication, and media studies, as well as related social science disciplines. The book will also be of interest to enthusiasts and organisers of major recognition and reward events.
This book won a Special Award in the 31st International Gourmand Awards in 2025.
Panagiotakopoulos, Antonios, Employee Learning in Small Organizations : A Concise Guide for Small Organizations. 66 pp. 2023:6 (Routledge, UK) * paper 2024 <701-334 701-341>
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Employee Learning in Small Organizations provides a clear, concise and comprehensive analysis of the theory and practice of employee learning in micro- and small enterprises. The book offers easy-to-digest theory alongside practical application advice on how to effectively engage with employee learning in small businesses. Rather than see small firms as scaled-down examples of large organizations, the book highlights the different constraints and challenges that smaller business face.
Topics include the wider framework of the political economy of skills, the impact of human resource development on small firms, employee learning, and the relationship with other human resource activities. This is a short accessible guide suitable for anyone interested in employee learning and small business human resources.
Layton, Richard, Cutting the Cost of Confusion : Eliminate the High Price of Failure to Communicate. 162 pp. 2023:9 (Routledge, UK) <701-333 701-352>
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Confusion is more than just another daily inconvenience, though its impacts are often hidden in metrics such as market share, productivity, and ROI. This book shows how to identify and eliminate the Cost of Confusion in workplaces, marketplaces, and communities.
Cutting that cost demands the ability to distill, integrate, and synthesize ever more complex information from a broad range of perspectives and disciplines. Any gaps in understanding can and do negatively impact performance. Based on Richard Layton's 20 years of experience helping organizations to be heard and understood, this book offers a powerful universal lens to view the costly impacts of confusion, and provides a framework to identify and manage the risk of failure to communicate with a range of stakeholders and audiences - and save millions of dollars in the process.
Decision-makers, practitioners, and students in marketing and advertising, organizational development, knowledge management, information technology, project management, and other fields will appreciate this unique set of insights and tools they can employ to great effect within their companies, organizations, and public institutions.
Nivoix, Sophie / Marcon, Christian (eds.), Firm Internationalization : Intangible Resources and Development. (Routledge Frontiers in the Development of International Business, Management and Marketing) 254 pp. 2023:9 (Routledge, UK) * paper 2024 <701-321>
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In a fast-moving, globalized world, companies need to develop contingent plans. This book, by analyzing the practical aspects of creating and using intangible resources for international development, offers original and relevant insights on this subject.
The book offers a comprehensive analysis of the theoretical and practical aspects of using and developing intangible resources when a firm expands its international business operations. The book also sheds light on the understanding of various dimensions of intangible resources and their impacts on the efficiency and sustainability of firms. To investigate these issues, the book addresses topics that have usually either not been given enough attention, hence not sufficiently investigated, or not yet been researched at all. It refers to a broad variety of issues, including theoretical and empirical aspects of the role of intangible assets in firm internationalization. These include the reticular resources implemented by international management, methods of mobilizing cultural resources internationally, as well as the specifics of small and medium-sized enterprises in various country contexts, particularly in emerging economies.
Firm Internationalization: Mobilization of Intangible Resources will be valuable reading for scholars, researchers, and academics in the fields of international business and strategic management in particular.
Walsh, Karen, Security-First Compliance for Small Businesses. 200 pp. 2023:8 (CRC Pr., US) <701-318>
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Organizations of all sizes struggle to secure their data in a constantly evolving digital landscape. Expanding digital footprints and the rapid expansion of cloud strategies arising from the COVID-19 pandemic increase an organization's attack surface. When combined with limited resources caused by the cybersecurity skills gap, securing small and mid-sized business IT infrastructures becomes more complicated. With limited staffing and budgetary restrictions, small businesses need to create cost-effective, security-driven programs that protect data while also meeting increasingly stringent compliance requirements.
This book bridges the gap between complex technical language and business objectives to create a security-first review of the security and compliance landscapes. Starting from the premise that "with security comes compliance," this book starts by defining "security-first" and then walking readers through the process of creating a holistic security and compliance program.
Looking at security and privacy through the lens of zero trust, this overview of regulations and industry standards provides both background about and implications drawn from modern security practices. Rather than focusing solely on individual cybersecurity frameworks, this book offers insights into best practices based on the commonalities between regulations and industry standards, highlighting some of the primary differences to show the nuances.
Woven throughout are practical examples of solutions that enable small and mid-sized businesses to create "cybersustainable" security-focused policies, processes, and controls that protect today's future for tomorrow's digital ecosystem.
Vatamanescur, Elena-Madalina / Mitan, Andreea, Managerial Relationships and SMEs Internationalization : Un-weaving the Fabric of Business Performance. (Routledge Frontiers in the Development of International Business, Management and Marketing) 182 pp. 2023:9 (Routledge, UK) * paper 2024 <701-317 701-323>
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As the "backbone of the economy," small- and medium-sized enterprises (SMEs) are key players in the dynamics of local, regional, and global markets, and are often obliged to provide timely responses to the increasingly fierce cross-border competition. However, SMEs internationalisation has temporarily been subject to a wait-and-see policy under the numerous uncertainties and global systemic disruptions. Despite the "new normal" brought about by the COVID-19 pandemic, recent studies show that the future still holds the potential to avail business performance opportunities to SMEs, and the hopes of managers for the years to come are reasonably high.
Adopting a relationship-centric perspective, the book proposes a deeper analysis of the role of managerial relationship building and development and SMEs internationalization. In the networked economy, relationships are the invisible threads of the highly interconnected world. Either we call them connections, ties, bonds, or links, they are present everywhere marking the very essence of our lives, therefore claiming for wide consideration.
Giving way to a stepwise screening of relationships and SMEs internationalization, the book is simultaneously addressed to scholars from different fields of study (i.e., international management, international business, international relationship marketing, etc.) and worldwide decision-makers (i.e., entrepreneurs and managers) interested in conducting smart business abroad.
Dias, Patricia / Duarte, Alexandre, Social Brand Management in a Post Covid-19 Era. (Routledge Focus on Business and Management) 68 pp. 2023:6 (Routledge, UK) * paper 2024 <701-349>
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As activity significantly reduced during mandatory lockdown periods aiming to contain the spread of Covid-19, the relationship between organizations and their stakeholders became almost strictly digital. While some brands already have developed digital channels and made a smooth transition, others struggled to remain connected to their consumers and in the process created a panoply of new digital strategies and practices. This book discusses how the Covid-19 pandemic changed the way consumers relate with brands and how brands can reinvent, improve, or optimize themselves to meet new needs, expectations, and preferences of consumers.
Drawing on empirical data about how consumers are connecting with brands in a Covid-19 recovery period, this book suggests becoming a social brand as a strategy for coping with changes in consumer behaviour. A social brand has two main dimensions: it is sociable (active on social media, humanized, and empathic) and it is socially committed (transparent and sustainable). In this concise book, the authors examine case studies of brands that coped successfully with Covid-19 and positioned themselves strongly in this post-pandemic retake period to suggest good practices. It offers an informed discussion on how brands can adapt to changes in consumer behaviour and build stronger connections with consumers.
Social Brand Management in a Post Covid-19 Era provides an accessible yet comprehensive overview of brand management in a post-pandemic environment that will be of interest to marketing and communication academics, researchers, and students.
Warren, Clifton, Selling Services : The ABC of Professional Selling. 164 pp. 2023:9 (Routledge, UK) <701-356>
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More than ever, our economy relies on the service industries - but selling services is far different from selling tangible products.
This book demystifies the selling of intangibles and teaches the required skills to grow any professional service business. Leveraging his 30 years' experience, leading sales expert Clifton Warren offers 26 lessons to help readers navigate the selling of complex and intangible solutions. Each chapter covers an important concept from A (Accountability) to Z (Zigzagging) in a concise and readable format, including a "to-do" action list that makes the book both a workbook and a study guide. By successfully applying the steps discussed in each chapter, professionals will substantially improve their performance and results, and anyone looking to drill down into specific topics will find additional resources to explore.
B2B sales professionals in banking, insurance, finance, and other services, and small business owners such as lawyers, architects, and engineers, as well as professionals transitioning into sales roles, will appreciate the thorough and easy-to-follow guidance that this book provides.
グローバルなツーリズムの供給と需要の傾向と諸問題ハンドブック Morrison, Alastair M. / Buhalis, Dimitrios (eds.), Routledge Handbook of Trends and Issues in Global Tourism Supply and Demand. 522 pp. 2023:9 (Routledge, UK) * paper 2025 <701-344>
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This Handbook provides a comprehensive overview of trends and issues in the global supply and demand on tourism.
With contributions from 70 authors, this Handbook showcases a diverse range of perspectives with insights from around the globe. It reviews the interactions among trends and issues, and it emphasises the importance of tracking and interpreting these on a global scale. The book is organized into three parts, with Part I focusing on supply-side trends including transport, attractions, culture, heritage tourism, technology, policies, and destination management. Part II critically reviews the external factor trends, including the impact of terrorism, multi-crisis destinations, Generation Z's important contributions to the sector, the regulation of sharing economy platforms and nature tourism in future. Part III focuses on market-led trends such as bleisure, glamping, VFR travel, transformational tourism and new trends in wellness tourism following the post-COVID era. The book also provides predictions for the upcoming decades.
This Handbook will be a vital tool for researchers, students, and practitioners in the tourism and hospitality sector to further develop their knowledge and expertise in the field. It examines business and policy implications, offering guidance for developing sustainable competitive advantage.
組織における即興必携 Pina e Cunha, Miguel / Vera, Dusya et al. (eds.), The Routledge Companion to Improvisation in Organizations. (Routledge Companions in Business, Management and Marketing) 512 pp. 2023:9 (Routledge, UK) * paper 2025 <701-335>
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This innovative volume provides a comprehensive overview of improvisation as a pervasive organizational process, essential in ever-changing business environments.
Exploring theories of organizational action as well as contemporary challenges, it highlights improvisation's rich potential in theory building and practice. The value and relevance of improvisational capabilities and processes in organizations are more apparent than ever: the global pandemic has forced organizations to reinvent themselves and to adapt to dramatic change on a massive scale. This surge in improvised activity starkly illustrates how the capability to improvise is key to organizational resilience: organizations that are able to improvise effectively are better prepared to bounce back and even thrive.
From the latest thinking on improvisation in organizations to future avenues for research, this volume demonstrates the rich potential for both theory building and practice and provides a valuable resource for researchers and advanced students in organizational strategy, entrepreneurship, product development, information systems, disaster management, and HRM.
Turnbull, Sarah / Kelley, Larry / Jugenheimer, Donald, Advertising Account Planning : Planning and Managing Strategic Communication Campaigns. 4th ed. 304 pp. 2023:9 (Routledge, UK) <701-355>
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This practical and comprehensive text effectively provides advertising account planning principles within an integrated marketing communications framework. With a world-renowned textbook author team, this 4th edition has been fully updated to include:
- Fresh professional examples and mini-case studies within each chapter with a more global outlook than previous editions, bringing the theoretical concepts to life
- A new chapter on International Advertising addressing the challenges of managing a global campaign
- Pedagogical features and visual aids to support student learning and comprehension, including reflective questions and mini-cases drawn from current industry examples
- New and expanded content covering digital marketing and technologies; the customer journey; ethics and corporate social responsibility; global positioning of the brand; paid, earned and owned media; influencer marketing, and campaign measurement and analytics
Providing a full understanding of the advertising account planning process, this textbook is perfect for both the industry and classroom. The textbook will equip students of Marketing Communications, Advertising Management and Brand Management with the knowledge and skills they need to plan and manage a strategic communications campaign, including prominent advertising student competitions such as American Advertising Federation ( AAF) National Student Advertising Competition ( NSAC) or the Collegiate EFFIES.
Online resources include PowerPoint slides and a test bank.
T.T.ネイゲル他著『プライシング戦略-利益最大化のための指針』第7版 Nagle, Thomas T. / Mueller, Georg / Gruyaert, Evert, The Strategy and Tactics of Pricing : A Guide to Growing More Profitably. 7th ed. 336 pp. 2023 (Routledge, UK) <701-353>
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The Strategy and Tactics of Pricing is the most well-established and influential strategic pricing text available, relied on by practitioners and students globally as a core guide for value-based pricing. The book explains how to balance the ability to create and extract value through from markets by managing pricing decisions in a more strategic and profitable manner. Rather than calculating prices to cover costs or to achieve sales goals, readers will learn to frame more strategic choices that proactively influence customer perceptions of value, manage internal costs, and profitably shift demand curves.
This edition features new discussions on harnessing concepts from behavioral economics as well as a refined "value cascade" to help organize the topics covered in this book. Readers will also benefit from:
- Major revisions to more than a third of the chapters, including an expanded discussion of the role of artificial intelligence and machine learning analytics tools to assist in the evaluation of new pricing opportunities
- Discussion of many of the new pricing and revenue-recognition models such as consumption-based pricing, outcomes-based pricing, and others
- An expanded discussion on "Special Topics in Pricing" that cover many of the transformative pricing moves successful companies have made in the past few years in response to major disruptive forces such as the pandemic as well as re-emergent inflation
- In-chapter textboxes and call-out to highlight different "pricing concepts in action" using actual examples of companies addressing market challenges
- Chapter summaries and visual aids to help the reader better understand the ideas and concepts presented throughout this book
This comprehensive, managerially-focused text is a must-read for students and professionals with an interest in strategic price management and achieving commercial excellence for their organizations. Additional online resources include PowerPoint slides and an instructor's manual, including exercises, mini-cases, and examination questions.
Coombs, Danielle Sarver, Advertising in America : A Reference Handbook. (Contemporary World Issues) 264 pp. 2024:2 (Greenwood, US) <701-347>
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This book provides an accessible resource for understanding the world behind the advertising jingles and Super Bowl commercials and digital algorithms. Advertising has become a ubiquitous force in American life, penetrating almost every aspect of our daily routines. Additionally, as technology has evolved throughout American history, so too has advertising proliferated as media has become increasingly sophisticated and ever-present, whether it takes the form of algorithms governing your social media feed, television commercials, paid influencers, or stadiums branded with the names of corporate sponsors/owners.
This authoritative one-stop resource provides a rich overview of the evolution and present state of advertising in all its forms, as well as the multitude of connected issues-data collection, privacy, consumerism, technology, and others-regarding advertising and its role as both a shaper and reflector of American culture. It surveys various advertising media, discusses the social and cultural contexts in which it is consumed, and highlights key moments in the history of advertising in the United States. In addition, the book is supplemented with carefully curated primary sources, personal essays, a glossary of advertising terms, and other resources to provide readers with a full picture of advertising as both an industry and a shaper of American culture.
Palmer, Justin / Schertz, Jessica, Who Is the New How : Strategies to Find, Recruit, and Create the Best Teams. 208 pp. 2023:8 (Wiley, US) <701-340>
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Recruit, create, and retain the best teams
In Who Is the New How: Strategies to Find, Recruit, and Create the Best Teams, a team of accomplished talent experts delivers a hands-on roadmap to filling your most mission-critical roles with the best people. In the book, you'll explore strategies that guide the world's most innovative companies and high-performing organizations as they scour the globe to build impactful, productive teams.
You'll learn how to reimagine your talent acquisition strategy, from who you're looking for to how you should recruit them. You'll also discover how and why to say goodbye to familiar phrases like, "just get a butt in the seat," and counter-productive metrics like "time-to-fill." The authors also explain:
- Why identifying candidates aligned with your company's mission and culture is so critical to long-term talent success
- How using the right combination of technology and human expertise in the recruitment process can be the key to winning top talent
- What building teams filled with the right people can do for your team's morale and ultimately make companies successful
A revolutionary new approach to one of the most critical issues facing organizations today, Who Is the New How is the talent playbook that business and HR leaders have been waiting for.
Ghosh, Soumi / Majumder, Soumi / Das, Santosh Kumar (eds.), Artificial Intelligence Techniques in Human Resource Management. (21st Century Business Management) 256 pp. 2023:8 (Apple Academic Pr., US) <701-339>
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This new volume presents a range of techniques that aim to enhance the operation of human resource management by applying state-of-the-art artificial intelligence technology. With illustrative case studies, the volume uses examples from several real-life problems and includes their possible solutions using advanced AI technology. The book explores the confluence of smart computing and traditional businesses to foster productivity, profitability, and prosperity and goes on to apply AI techniques in the recruitment process, with enterprise resource planning management software, for manpower optimization systems in colleges, for creating uniformity in HRM across organizations, for creating conflicting strategy management techniques, and more. One pandemicrelated chapter discusses the use of radio frequency-based technology for monitoring social distancing.
グローバル人的資源管理ケースブック 第3版 Castro Christiansen, Liza / Biron, Michal et al. (eds.), The Global Human Resource Management Casebook. 3rd ed. (Global HRM) 296 pp. 2023:9 (Routledge, UK) <701-338>
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The third edition of The Global Human Resource Management Casebook provides a wide range of international teaching cases exploring contemporary human resource management (HRM) challenges. Each case focuses primarily on one country and illustrates a critical HRM issue confronting managers and HRM practitioners. This real-world application provides students of HRM with a unique opportunity to examine how key HRM theories and ideas translate into practice.
The case studies emphasize the national and cultural contexts of HRM, providing readers with a global understanding of HRM practices like recruitment, reward systems, diversity, and inclusion, as well as recent developments including the impact of the COVID-19 pandemic, remote working, sustainability, and digital transformation. In this edition, the editors and authors have made significant updates to reflect recent developments in the field and cover a broader range of countries. The authors also delve into new industries including consulting, energy, healthcare, IT, and education. With 31 international cases followed by further reading and learning resources, this extensive collection is an invaluable resource for any student seeking to explore contemporary HRM on a global basis.