経営学・会計学 — 全 下位分類

This unique and thoughtful book considers the tourism specialization, economic growth, and tourism competitiveness of a very specific type of tourism: small islands practicing warm water island tourism.

This new book thoroughly examines the phenomenon of why some small island destinations have been more successful than others. The main premise applied is that success and survival of small island tourism hinges on resolving the mystery regarding the relationship between competitiveness and quality of life. In addressing this question, the book reviews four relevant and interconnected concepts: tourism, competitiveness, quality of life, and scale (or size). In doing so, the book enhances understanding of the potential of tourism for the improvement of the quality of life of the residents of small islands.

In the last chapter of the book, the author assesses the impact of COVID-19 on tourism and specifically its ramifications for small island destinations. Whether small island populations can rise from beneath the COVID -19 burden that threatens their economic future is yet to be seen.

Small Island and Small Destination Tourism: Overcoming the Smallness Barrier for Economic Growth and Tourism Competitiveness is written from a sustainable perspective that combines tourism dynamics, development, competitiveness, quality of life, and business. As such, it is aimed at a broad but higher-level audience including graduate students, academicians and researchers, practitioners, policymakers, and international organizations.

The book focuses on contemporary research on tourism, gastronomy, and tourist destinations presented at the 3rd Tourism Gastronomy and Destination International Conference (TGDIC 2021). It serves as a platform for knowledge and experience sharing and invites tourism scholars, practitioners, decision-makers, and stakeholders from all parts of society and from various regions of the world to share their knowledge, experience, concepts, examples of good practice, and critical analysis with their international peers. The research papers presented at the conference were organized into three main categories: tourism, gastronomy, and tourist destinations, written by authors from various countries such as Indonesia, China, India, Switzerland, UK, Portugal, and Hungary.

This book takes an important step forward in showing how Integrated Marketing Communications (IMC) have been applied within the English Premier League (EPL) - arguably the most commercialised and watched sport league in the world - and how it can and should be utilised in the context of other sports properties.

Drawing on cutting-edge empirical research, the book offers a detailed view into the marketing communications practices of EPL clubs (such as brand management and communications alignment), the football clubs' practitioners' perspectives of IMC and the integration processes taking place within the clubs. It examines the key marketing communications practices that strategic IMC entails, including marketing strategies and goals, cross-functional communication, external communication management and brand management, and helps researchers and practitioners to understand how IMC can have the maximum positive impact on the brand of an organisation, by managing their content, channels, stakeholders and results.

This book is fascinating reading for any researcher, advanced student or practitioner with an interest in sport management, the business of football, sport marketing or innovative approaches to marketing and business communications in other commercial spheres.

Offering a holistic approach to positive luxury, this comprehensive book provides a novel framework grounded in the new paradigm of Transformative Luxury Research (TLR) stream. TLR helps luxury businesses and researchers develop in-depth knowledge about the mechanisms and factors that shape the future of positive luxury thinking and doing while promoting collective and individual well-being outcomes, social justice, eco-friendly practices, and sustainable growth, involving various stakeholders, communities, and institutions across developed and developing countries.

Through a wide range of empirical, methodological, and theoretical contributions, examining the social, environmental, organizational, political, and cultural issues in responsible luxury marketing, this book explores the relationship between luxury consumption, production, and well-being outcomes. It offers a comprehensive overview of how luxury businesses can transform their practices and thus play an active role in promoting positive luxury within the industry and beyond along with enhancing their competitiveness, innovation, and profitability.

The idea of well-being outcomes and sustainable growth, as applied in the TLR agenda, calls for synergistic theoretical and practical approaches. The content of this book, through different exciting chapters, will generate novel ideas to promote positive luxury business models leading luxury firms to transform their practices by advancing the current understanding of ethical and responsible business practices, which contribute to individual and collective well-being within the luxury field.

This book, the first of its kind, provides market researchers and marketeers with the tools to better understand human behaviour by drawing upon social science theory from different schools of thought, including sociology, psychology and behavioural economics. It has practical examples throughout to help illustrate how to operationalise theory in market research and to underpin the way we understand how people think, behave, decide and make choices. Each theory is explained in accessible terms to ensure that the content is relevant and useful to commercial market researchers.

By considering different theoretical models of human behaviour from the outset, this book will open new avenues of investigation, help researchers to develop more dynamic and challenging hypotheses to test during the research process, and ultimately result in more insightful outcomes. The book brings together theories that look at how society is shaped and formed, and how this impacts on the individual, along with theories that focus on the mind and behaviour of the individual; these perspectives are equally important in market research but not usually considered within the same text. This book is not limited to theory alone; in each chapter, illustrative examples are used to help demonstrate how theory can be applied to real-world market research projects. Additionally, throughout there are helpful suggestions in terms of question content to help operationalise theory.

This book will appeal to those that have recently entered the field of market research and are interested in the theoretical underpinnings of human behaviour, undergraduates and post-graduates that are studying marketing, business studies or social science, where a core component of the course requirement is market research, and finally those that are users of market research data and want a working knowledge of key theories of human behaviour.

Assuming an international perspective, Chinese Tourist Outbound Behaviour presents an insightful exploration of the evolution of China's tourism market, explores Chinese tourists' behaviour, and considers how the country's tourism landscape will expand in the future.

Featuring 16 chapters compiled and written by industry experts representing 11 countries, this collection offers a vivid profile of Chinese tourists and the characteristics distinguishing them from other market segments. This book coincides with the growing interest in Chinese tourism and tourist behaviour as the top market in the world in terms of tourism spending and arrival numbers, presenting an overview of Chinese tourist segments and travel-related concerns to paint a clear picture of the market's status. Chapters address the future of Chinese tourism, providing industry stakeholders an up-to-date view on this valuable market along with suggestions to best harness the market's power.

Providing an up-to-date exploration of numerous contemporary issues, this book will be valuable to a wide audience, including advanced students in tourism, hospitality and leisure and recreation studies and stakeholders, authorities, establishments and employees within the tourism industry. This book offers readers greater knowledge about the past, present and future of the Chinese outbound tourism market.

Despite inclusivity's importance and most people's desire for it, understanding inclusivity can be tricky. This book introduces the concept of Total Inclusivity to organisations, their leaders and employees around the world. It aims to help organisations and those people who create them to become Totally Inclusive Communities, wherein diversity is valued, healthy identities are enabled, respect for difference prevails and every member counts - regardless of their identity mix.

The book provides insights into how identity works and defines Total Inclusivity as concept and practice. Whitehead suggests what organisations can do to safeguard and nurture diverse organisational identities. The book also provides easy-to-follow guidelines on how we can implement Total Inclusivity in organisation through individuals.

Written in an accessible style, while informed by contemporary research into the self, organisations and identities, this book will not only guide organizational members - owners, CEOs, leaders, managers, administrators and every staff member - along the pathway to creating a Totally Inclusive Community, it will establish a bold and provocative ethical standard for organisations to follow as they venture further into this century.

The Evidence Behind HR: An Open Evaluation of Contemporary HR Practices is a critical take on the assumptions and strategies used within modern HR practice. This book takes a detailed look at some of the latest academic and practitioner work used to justify mainstream HR practices. Chapters evaluate specific HR practices, including diversity training, organisational change management, and emotional intelligence-based selection. This work's engaging and informative tone presents quality and transparency as a priority for research to inform future directions for modern HR practice.

Using an open scholarship perspective, The Evidence Behind HR questions the quality of evidence used to inform modern HR practices, such as diversity training, stress management interventions, and in-house evaluations. This book simplifies, summarises, and synthesises the latest research developments into accessible and actionable recommendations. Perfect for practitioners, students, and academics alike, this work provides practical support to help readers explore how to evaluate evidence, improve practices, and change thinking.

This book supports criticality surrounding taken-for-granted HR assumptions, and encourages reflective practitioners, academics, and students to be more interested and critically engaged with "evidence", and to change ways of thinking surrounding day-to-day practices.

The Dark Side of Organizational Behavior aims to gather all the micro- and meso-level topics about the dark side of organizations that may guide management practitioners, researchers, and students.

The history before the modern human civilization is full of multiple types of conflicts, wars, struggles and violence. Modernization project has constructed a desired reality of human being and has somehow concealed the dark side of human interactions. Through this outlook, this book explores the realities of the dark side of organizations and how these realities may have the potential to change previous assumptions about business life. The field of organizational behavior is dominated by the positive aspects of the business life, but conflict, war, struggle, and violence have always been a part of history. It is not possible to isolate organizational participants from negative emotions like hostility, dislike, hate, jealousy, rage and revenge. A manager may devote most of their time to cope with conflicts, deviant behaviors, ambitious individuals, gossips and dysfunctional rivalry among employees. It is evident that negative events and interactions among employees cost more time and energy for a manager than the positive side of organizational life. Therefore, exploring the realities of the dark side of organizations may have the potential to change previous assumptions about business life.

This book will be of interest to researchers, academics, practitioners, and advanced students in the fields of organizational studies and behavior, human resource management, employment relations, and organizational psychology.

This volume offers a critical and complicated picture of how leisure tourism connected the world after the World War II, transforming coastal lands, traditional societies, and national economies in new ways.

The 21 chapters in this book analyze selected case studies of architectures and landscapes around the world, contextualizing them within economic geographies of national development, the geopolitics of the Cold War, the legacies of colonialism, and the international dynamics of decolonization. Postwar leisure tourism evokes a rich array of architectural spaces and altered coastal landscapes, which is explored in this collection through discussions of tourism developments in the Mediterranean littoral, such as Greece, Turkey, and southern France, as well as compelling analyses of Soviet bloc seaside resorts along the Black Sea and Baltic coasts, and in beachscapes and tourism architectures of western and eastern hemispheres, from Southern California to Sri Lanka, South Korea, and Egypt.

This collection makes a compelling argument that "leisurescapes," far from being supra-ideological and apolitical spatial expressions of modernization, development, and progress, have often concealed histories of conflict, violence, social inequalities, and environmental degradation. It will be of interest to architectural and urban historians, architects and planners, as well as urban geographers, economic and environmental historians.

The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the fourth title in the Routledge Series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels.

Typical to the other titles in the series, this latest book is written in a logical format and contains practical tips drawn from real-life industry examples, case studies, industry leaders, and the authors' extensive backgrounds working in events and hotel management. Topics include definitions of customer service, an answer to that question 'Is the customer always right?', how to deal with complaints, how to empower staff to recover customer service, and how to turn new customers into loyal customers.

This book is ideal for students of the management of events, hotels, hospitality, or tourism, to be used as a practical resource alongside existing theoretical textbooks. It is also an essential tool for anybody working in the customer-facing industries.

Business Intelligence (BI) is a solution to modern business problems.

This book discusses the relationship between BI and Human Resource Management (HRM). In addition, it discusses how BI can be used as a strategic decision-making tool for the sustainable growth of an organization or business. BI helps organizations generate interactive reports with clear and reliable data for making numerous business decisions.

This book covers topics spanning the important areas of BI in the context of HRM. It gives an overview of the aspects, tools, and techniques of BI and how it can assist HRM in creating a successful future for organizations. Some of the tools and techniques discussed in the book are analysis, data preparation, BI-testing, implementation, and optimization on GR and management disciplines. It will include a chapter on text mining as well as a section of case studies for practical use. This book will be useful for business professionals, including but not limited to, HR professionals, and budding business students.

A must-read in the wake of COVID-19, this book unpacks the nature of resilient organizations and how they prepare for unpredictable, complex, and profound change.

Organizations that do not adapt and evolve die. To date, however, it has not been at all clear how to build a resilient organization. That puts us all in the unenviable position of trying to ready our organizations for an increasingly uncertain future without the proper guidance to do it. This book introduces 14 elements of resilience that consistently emerge in organizations that have thrived amid adversity and volatility. Resilience is not about determination, grit, cybersecurity, or teams of resilient individuals; resilience, it turns out, is often confused with robustness. Readers will discover how resilient organizations build and employ a distinctive combination of crews, capital, culture, and leadership-and, crucially-how to adapt these combinations for their own organization.

Senior business leaders, consultants, entrepreneurs, students, and professionals will appreciate this book's practical, approachable, and engaging guidance, including insights by leaders from Health Care for the Homeless, The Ohio State University, NBCUniversal, retail stores, and more.

This shortform book presents an overview of theoretical and empirical work in the field of organization theory. In doing so, it both provides a critical analysis of the state of knowledge in the field and offers recommendations for future directions.

It is about both thinking differently, and considering what is already known within Organization Theory. With coverage of the foundations of organisation studies, the importance of bureaucracy, and insights into institutional approaches, the book also makes space to consider the key role of alternatives in the development of the field. A panoply of modes of organizing the modern economy and civil society have arisen wherein it is often said that the platform has replaced the pyramid. Yet, in 2022, the pandemic underscores the state's responsibility to maintain public health through centralized and coherent organization rather than outsourcing, subcontracting and the gig economy. The book offers a new direction for research focusing upon 'organizational camouflage', where the unmasking of the large hierarchical corporation's enduring role in governing our everyday lives would become Organization Theory's revelatory task.

Organization Theory: A Research Overview will be of value to researchers, scholars and students in the fields of business and management, especially those interested in the intersection of politics and organizations.

Neurodiversity in the Workplace presents a timely and needed perspective on the role and responsibility of employers and those working to increase the effectiveness of workplace practices to examine the many ways we preclude large segments of the population from employment; minimizing opportunities for building a truly inclusive work environment.

This collection provides an opportunity to look at how discrimination can occur across the employment process and what can be done to minimize the exclusionary practices that prevent neurodiverse individuals from getting into the workplace, advancing, thriving, and contributing as each of us desires to do. With expertise from leading professionals, this book provides a holistic look at the application of leadership theories in a neurodiverse context and how the workplace can be adapted to accommodate for neurodiverse employees. This book also explores effective recruitment strategies by looking into applicant screening as well as interviewing and selection, adapting internal organizational resources to a neurodiverse workforce, and legal and regulatory environment considerations for autism hiring programs. Each chapter provides an overview of existing knowledge on effective workplace inclusion practices across the employment process, specific implications of research to date for a more neurodiversity-inclusive workplace, and what future research is needed to further inform these practices.

This volume is intended to increase awareness about the challenges and opportunities in making the workplace more neurodiversity-inclusive, making it instrumental for I/O and other psychologists. This book is also crucial for management and business consultants; employers; diversity, equity, and inclusion specialists; human resource professionals; and others interested in neurodiversity inclusion more broadly.

Strategic Negotiations for Sustainable Value is a guide to learning how to conclude lasting business deals that are environmentally, socially and economically sustainable in an international business context. Managers today need to negotiate with multiple stakeholders, such as suppliers, customers, agencies, governments and authorities, to be able to access the resources that they need.

Creating and capturing sustainable value is not a fixed entity but rather the outcome of long and time-consuming negotiations that affect further negotiations. Providing illustrative international case studies throughout each chapter, this book explores:

• the strategic challenges that managers face in their markets today;
• the practical, analytical tools that needed to create and capture value that is sustainable;
• the behavioral biases and cognitive errors in strategic negotiations;
• the various ways by which negotiators manifest their business agreements in contracts;
• the managerial implications of strategic negotiations.

The book is ideal for advanced undergraduate and postgraduate students in negotiation, business administration, management, or related courses such as business marketing, and customer or key account management. It is equally valuable to industry professionals, managers involved in negotiating with customers, suppliers or partners and those pursuing professional qualifications or accreditation in marketing, sales or management.

A completely new way of considering energy in executive coaching, the concept of 'optimal energy (R)' is based on original research. This fresh insight and its application is a fundamental new approach for use in executive coaching.

Suboptimal energy levels in senior executives, although rarely considered, can negatively impact efficacy, feelings, behaviour and self-awareness both at work and in coaching sessions. But what is optimal energy? This needs to be addressed by executive coaches, but how? Coaching for Optimal Energy: A Guide for Executive Coaches answers these questions and challenges previous thinking on the subject. Written for executive coaches, and appropriate for anyone who works with people, for the first time in coaching literature the book gives a research-based definition of the concept of energy and examines how energy manifests in clients, analyses the influences on energy and offers clear guidance and practical ideas for addressing energy with clients.

This is an essential new resource for coaches and other practitioners who want to effectively address energy and enable clients to take action to optimise their energy in their daily lives.

A comprehensive and accessible companion to a proven business model, this book shows how to franchise an existing business, supported by case studies, data, and research reports on the franchise industry.

For small to medium sized businesses, franchising can lead to successful and profitable growth, and plays an important role within the US economy. Utilizing a proprietary dataset with the most up-to-date statistics regarding a range of franchising trends, this analytical guide is based on management research frameworks that will lead to better understanding of a range of franchising strategies. Issues covered include:

• The franchising business model, including its history, economic impact, and regulations
• Critical factors that significantly influence franchising success, enabling a comprehensive feasibility analysis of franchising potential or existing business ideas
• Implementation components of franchising strategies, such as different franchise structures, regional development plans, and future trends

With its clear focus and practical orientation, this book will be a valuable resource for entrepreneurs, as well as undergraduate and postgraduate students, interested in acquiring the knowledge, skills, and abilities to succeed in franchising.

From his position as a Senior Fellow, the author addresses in this book the structural challenges and difficulties that predate Covid pandemic: climate change, economic inequality and the demographic challenge. These challenges raise fundamental questions of equity both between and within generations. Their immediate effects are much weaker than their long-term effects, which encourages policymakers to delay. But the cost of meeting them increases over time. These menaces raise complex technical and economic issues; some decisions must be made under great uncertainty. For each of these challenges, solutions exist: why is there little progress and how to turning threats into opportunities?

In all cases, technological change is a central aspect, constituting both part of the problem and part of the solution. The solutions the author formulates are of two kinds: policy recommendations and exploratory strategic proposals. Some of the recommendations include measures that have been widely discussed but never implemented. The author wonders why these measures were never implemented? Some of the strategies are more exploratory in nature because they are new or their effects are less well understood, or because the risks associated with their implementation are significant. The author effectively analyzes the different options for exiting the crisis and explains how his proposals differ from the current reforms for global warming, inequality and population aging.

Large public projects represent major complex investment and whilst there has been much written about how to develop, manage and deliver such projects, practice still does not match up with expectations. In this book, researchers from the Norwegian Concept Research Programme explore the paradoxes between theory and practice in collaboration with experts in the field of project governance.

This book delves into the reality of large public projects, to show how they can be managed effectively and efficiently, recognising the realities of their context. It offers a range of practical conclusions as to the paradoxes of the governance and management of public projects. The international spectrum of authors draw their examples from the UK, Norway, Canada, France, Australia and the Netherlands.

Bridging the gap between research, theory and practice, this book will benefit academics and researchers in the field of project management and corporate governance as well as those in the practice of public project governance, civil servants and industry practitioners.

Behavioral Science in the Wild helps managers understand how best to incorporate key research findings to solve their own behavior change challenges in the real world - from lab to field.

Behavioral Science in the Wild helps managers to implement research findings on behavioral change in their own workplace operations and to apply them to business or policy problems.

As the second book in the Behaviourally Informed Organizations series, Behavioral Science in the Wild takes a step back to address the "why" and "how" behind the origins of behavioral insights, and how best to translate and scale behavioral science from lab-based research findings. Governments, for-profit enterprises, and welfare organizations have increasingly started relying on findings from the behavioral sciences to develop more accessible and user-friendly products, processes, and experiences for their end-users. While there is a burgeoning science that helps us to understand why people act and make the decisions that they do, and how their actions can be influenced, we still lack a precise science and strategic insights into how some key theoretical findings can be successfully translated, scaled, and applied in the field.

Nina Mazar and Dilip Soman are joined by leading figures from both the academic and applied behavioral sciences to develop a nuanced framework for how managers can best translate results from pilot studies into their own organizations and behavior change challenges using behavioral science.

Strategic guidance on enabling transformational change in the project management landscape

In Project Management Next Generation: The Pillars for Organizational Excellence, a team of world-renowned project management leaders delivers an expert discussion on project management implementation in organizations of all kinds. The book explores 10 pillars of project management that will be critical for companies in the coming decade. It offers contributions from industry changemakers and thought leaders that provide the perfect balance between practical experience across a variety of programs, projects, and transformation initiatives.

It's a must-have title for practicing project managers who seek hands-on guidance and insightful case studies complete with discussion questions and instruction materials, including PowerPoint lecture slides and a full Instructors Manual on the companion website. In addition to the perspectives of several global commercial organizations on the project management industry's future, readers will find:

• Thorough introductions to project management as a strategic competency and corporate project management cultures
• Comprehensive explorations of workforce upskilling and defining project success
• Practical discussions of flexible project management frameworks and flexible life cycle phases and project governance
• In-depth examinations of value-driven project management and metrics, as well as metrics for intangible assets, and strategic metrics

Perfect for mid-level corporate, project, and team managers, as well as executives and business consultants, Project Management Next Generation: The Pillars for Organizational Excellence will also earn a place in the libraries of students in courses on advanced project management at the upper-level undergraduate and graduate levels.

A Cost Based Approach to Project Management: Planning and Controlling Construction Project Costs introduces early-career architects, construction managers, civil engineers, and facility managers to the essentials of delivering projects on-time and at cost. Drawing on the author's decades of experience managing marquee building and infrastructure projects around the world, this primer offers busy professionals a crash course in budgeting, cost estimating, scheduling, and cost control. Chapters break down the details of cost elements, structuring project costs, and integrating budget with schedule, providing novice project managers with the key skills to plan and execute construction projects with confidence and precision.

Features:

• Illustrates the principles of project management and the essentials of cost planning and control with easy-to-understand examples from the construction industry
• Includes step-by-step details of project planning, cost estimating, and management processes
• Offers clear, cost-based methods for defining scope, preparing bids, and planning for contingencies, as well as monitoring progress and determining when to take remedial action
• Contains a user-friendly guide to project management acronyms and terminology
• Provides sample construction schedules, budgets, and progress report forms

An ideal resource for self-study, on-the-job training, or courses in construction, architecture, or civil engineering project management, A Cost Based Approach to Project Management makes a worthy addition to the aspiring project manager's reference shelf.

In Leading Lean by Living Lean, Philip Holt details and explains what is probably the most important part of becoming a Lean Leader -- living and practicing what you preach. To do this you must believe in what you're doing, understand what it means and what you need to do, and do it every day. The author, through his engineering background, has fully embraced the Plan-Do-Check-Act (PDCA) model of Deming / Shewhart but has adapted David Bovis' Believe-Think-Feel-Act (BTFA) model to understand why logic and facts are very often not the principal players in the game of change.

In this book, Holt author describes how you can take both the PDCA and BTFA models into account and has sectioned the book into three prime parts:

1. Head -- How you learn and understand the Lean principles and their application.

2. Hands -- How you practice Lean Leadership daily.

3. Heart -- How you internalize and believe in Lean Leadership.

Through this book, you, the Lean practitioner, whether aspiring or experienced, will have everything that you need to "lead it," "do it," and "live it."

The nature of this book is more "why to" than "how to" - the author knows that he cannot tell you how to lead, do, or live Lean; he can only explain why it is so important and share his knowledge, experiences, failures, and successes. This book isn't so much a self-help book as a self-reflection book and it can point you in the proper direction, but... the book won't change you; only you can change you!

Essentially, with this book, the author wants those who think of Lean as a toolkit, who believe that Lean can be project managed, or who argue about Lean versus Six Sigma and misunderstand the fundamental depth of impact that true Lean Leadership has on an organization to be disabused of any or all of those notions. This book is aimed at those leaders who seek to experience the full transformative effects of Lean in their organizations and want to practice it at the principle level of deployment. Holt's aim is to help business leaders enhance who they are by changing what they do and the way that they do it

Among the significant repercussions of the coronavirus pandemic is escalating public questioning of the desirability and sustainability of the market economy and the societal role of business. These concerns are linked to merger and acquisition (M&A) activity, with significant disruptive consequences for stakeholder relationships and their management. This book explores these changes, moving away from the traditional focus on the financial and strategic aspects of M&A and its rational, technocratic approach.

Viewing M&A activity as economic, political, and social (EPS) processes, Segal provides a dialectic understanding of stakeholder relationships around M&A activity and challenges the view that M&A activity is static, linear, and predictable. He develops a conceptual framework to enable practitioners, researchers and policymakers to identify, understand and address the stakeholder and management implications of M&A activity. This is applied to four case studies that make explicit how complex stakeholder relationships play out around M&A and how these power dynamics were managed with different balances.

Useful for academics, researchers, managers, advisors, investors, analysts, and other stakeholders, this book highlights the need to understand the EPS implications and processes involved around M&A.