Mazzei, Lisa A. / Jackson, Alecia Y. (eds.), Postfoundational Approaches to Qualitative Inquiry. 264 pp. 2023:8 (Routledge, UK) <701-13>
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Postfoundational Approaches to Qualitative Inquiry is an edited collection that aims to move beyond a critique and deconstruction of method in order to present an engagement with various postfoundational frameworks and approaches that produce new concepts and enactments. What makes this book innovative is the singular focus on postfoundational paradigms, borrowed from the humanities and sciences, that are enveloped in what is referred to as the ontological turn, the new empiricisms, and the new materialisms.
Postfoundational inquiry is conceived by the editors as emergent, relational, responsive, involuntary, and inventive. While the editors name the facets of these contingent approaches and explain how they work, they do so not in order to fix a new method, but to spur new connectives. In this collection, authors take up a range of postfoundational theories such as poststructuralism, posthumanism, postcolonialism, feminist new materialism, speculative/ new empiricism, agential realism, immanent ontologies, and affect theory. Provoked by a series of reorienting questions, chapters in the book offer enactments as a way of unfurling what is unthought, not yet, and becoming. The chapters are organized according to four Openings: Atmospheres, Affects, and Hauntings; Archives, Worldings, and Sketchings; Escaping Tradition, Beginning Elsewhere, and the Politics of Doing Otherwise; Pre-personal Agencies and Thought Taking Flight.
This book can be used as a standalone text in advanced qualitative inquiry courses, or as a supplementary text in courses that examine the use of theory in research.
Aydede, Yigit, Machine Learning Toolbox for Social Scientists : Applied Predictive Analytics with R. 586 pp. 2023 (CRC Pr., US) <701-10 701-145>
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Machine Learning Toolbox for Social Scientists covers predictive methods with complementary statistical "tools" that make it mostly self-contained. The inferential statistics is the traditional framework for most data analytics courses in social science and business fields, especially in Economics and Finance. The new organization that this book offers goes beyond standard machine learning code applications, providing intuitive backgrounds for new predictive methods that social science and business students can follow. The book also adds many other modern statistical tools complementary to predictive methods that cannot be easily found in "econometrics" textbooks: nonparametric methods, data exploration with predictive models, penalized regressions, model selection with sparsity, dimension reduction methods, nonparametric time-series predictions, graphical network analysis, algorithmic optimization methods, classification with imbalanced data, and many others. This book is targeted at students and researchers who have no advanced statistical background, but instead coming from the tradition of "inferential statistics". The modern statistical methods the book provides allows it to be effectively used in teaching in the social science and business fields.
Key Features:
- The book is structured for those who have been trained in a traditional statistics curriculum.
- There is one long initial section that covers the differences in "estimation" and "prediction" for people trained for causal analysis.
- The book develops a background framework for Machine learning applications from Nonparametric methods.
- SVM and NN simple enough without too much detail. It's self-sufficient.
- Nonparametric time-series predictions are new and covered in a separate section.
- Additional sections are added: Penalized Regressions, Dimension Reduction Methods, and Graphical Methods have been increasing in their popularity in social sciences.
Land, Nicole, Bodying Postqualitative Research : On Being a Researching Body within Fissures of Humanism. (Postqualitative, New Materialist and Critical Posthumanist Research) 160 pp. 2023:9 (Routledge, UK) <701-12>
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Bodying Postqualitative Research posits the question of what happens when lived, fleshy human bodies engage in postqualitative research in education. It takes as its central concern research propositions aimed at dismantling the structures of humanism that typically govern research in education and uses postqualitative conceptions of data, methodology, and clarity in conjunction with insights from feminist science studies scholars to imagine how we might 'body' postqualitative work.
This book uses the provocations offered by postqualitative research and takes these touchpoints to dismantle dominant logics of research, born of neoliberalism and ongoing settler colonialism to offer alternative perspectives. Importantly, this book stays near to the body by proposing caffeine shakes, antipsychotic medications, and scars as moments to take seriously how bodies do researching practices. After each chapter, the book turns to poetry as a "fracture" or a moment of disruption to the rhythm of the text that incites readers to reconsider the previous chapter otherwise. It concludes by asking what bodying postqualitative research might mean for pedagogy and for propositions toward future inquiry. Drawing together the work of feminist science and education scholars oriented toward the biosciences and whose work has not yet been immersed into postqualitative scholarship in a sustained way, this book brings together a vein of feminist science studies theorizing that both deepens and troubles postqualitative scholarship through its focus on the politics of science and the possibilities of doing bodies with biology, culture, and life.
The volume is suitable for students and scholars interested in postqualitative and embodied research methods in education, and feminist and gender studies.
Edwards, Rosalind / Holland, Janet, Qualitative Interviewing : Research Methods. 2nd ed. (Bloomsbury Research Methods) 144 pp. 2023:8 (Bloomsbury Academic, UK) <701-11>
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First published Open Access under a Creative Commons license as What is Qualitative Interviewing?, this title is now also available as part of the Bloomsbury Research Methods series.
This book is a step-by-step guide for new and experienced social science researchers looking to use interviews in their projects. Rosalind Edwards and Janet Holland explain a range of interview types and practices, providing real research examples as informative illustrations of qualitative interviewing in practice, and the use of a range of creative interview tools. This new and expanded edition includes:
- recent developments in the radical critique of interviews debate focusing on form and content of interviews;
- the strategic shift to online interviewing in response to the Covid-19 pandemic;
- discussion of the decolonization of methodology and research, and the growing attention to indigenous methodologies for generating data;
- an assessment of the changing landscape for qualitative interviewing.
The authors explore the use of new technologies as well as issues around asking and listening, and power dynamics in research. Written in a clear and accessible style, the book concludes with an updated annotated bibliography of key texts and journals in the field.
ハイデガー事典 第2版 Dahlstrom, Daniel O., The Heidegger Dictionary. 2nd ed. (Bloomsbury Philosophy Dictionaries) 400 pp. 2023:8 (Bloomsbury Academic, UK) <701-1 701-38>
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A 2024 Choice Outstanding Academic Title
What does Heidegger mean by 'Dasein'? What does he say in Being and Time? How does his phenomenology differ to that of his teacher, Husserl?
Answering these questions and more, The Heidegger Dictionary provides students with all the tools they need to better understand one of the most influential yet complex philosophers of the 20th century. Easy to use and navigate, this book is divided into four main parts, covering Heidegger's life, ideas and innovative terminology, related thinkers, and published and unpublished works.
Updated with significant new material throughout, the 2nd edition has been expanded to engage with the latest Heidegger scholarship, and features:
? A new A-Z section on Heidegger's influences, past and contemporary, from Aristotle and Nietzsche to Husserl and Dilthey
? Summaries of Heidegger's entire 102-volume Collected Works, including the Black Notebooks
? Expanded coverage of Heidegger's thought, with straightforward explanations of his views on modernity, science and more
? An updated glossary of Heidegger's key terms, listing all the major translation alternatives alongside his original German
Providing a road-map to how Heidegger's ideas developed over his long philosophical career, this is an essential research companion for all students of Heidegger, from beginners to the advanced.
社会的イノベーション百科事典 Howaldt, Jürgen / Kaletka, Christoph (eds.), Encyclopedia of Social Innovation. (Elgar Encyclopedias in Business and Management) 576 pp. 2023:10 (E. Elgar, UK) <700-685 700-9>
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With entries authored by prominent international scholars, the Encyclopedia outlines the theoretical foundations, concepts, types, processes and measurement of social innovation. Entries cover a variety of key themes including social innovation ecosystems, co-creation, new technologies and methods, education, governance and policies.
The Encyclopedia of Social Innovation will serve as a significant reference point for both scholars and students of social entrepreneurship, sociology and management. It will also be beneficial for all those seeking to clarify various problem-solving routes in the face of contemporary societal challenges.
Key Features:
Fleet, Kate / Kraemer, Gudrun / Matringe, D. et al. (eds.), Encyclopaedia of Islam - Three 2023-2. 192 pp. 2023:3 (Brill, NE) <700-1691 700-257>
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This Part 2023-2 of the Third Edition of Brill's Encyclopaedia of Islam will contain XX new articles, reflecting the great diversity of current scholarship in the fields of Islamic Studies.
リーダーシップ研究百科事典 全2巻 Goethals, George R. / Allison, Scott T. et al. (eds.), The SAGE Encyclopedia of Leadership Studies. 2 vols. 1120 pp. 2023:5 (Sage, UK) <700-681 700-8>
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ライプニッツ哲学歴史事典 第2版 Fox, N. J., Historical Dictionary of Leibniz's Philosophy. 2nd ed. (Historical Dictionaries of Religions, Philosophies, and Movements Series) 456 pp. 2023:4 (Rowman & Littlefield, US) <700-7 700-89>
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Gottfried Wilhelm Leibniz was one of the first modern philosophers and one of the most important. His contributions were often groundbreaking, and his impact remains in such fields as logic, mathematics, science, international law, and ethics.
Historical Dictionary of Leibniz's Philosophy, Second Edition contains a chronology, an introduction, and an extensive bibliography. The dictionary section has more than 500 cross-referenced entries on Leibniz's philosophy, written work, teachers, contemporaries, and philosophers influenced by him. This book is an excellent resource for students, researchers, and anyone wanting to know more about Leibniz's Philosophy.
労働研究百科事典 Eriksson, Tor (ed.), Elgar Encyclopedia of Labour Studies. (Elgar Encyclopedias in Economics and Finance) 320 pp. 2023:9 (E. Elgar, UK) <700-5 700-559>
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Combining theoretical and empirical insights, leading scholars map the latest developments in labour economics, focusing on micro-level data and applied studies. Entries explore the definition, background, and history of key concepts in labour studies, including regional and sectoral labour markets, labour policy, different forms of labour, labour market discrimination, and the decisions facing firms concerning labour. Highlighting the most important aspects of the topics covered, this Encyclopedia gives expert insight into the steadily growing research and public policy debate on labour issues.
The Encyclopedia of Labour Studies will be an invaluable resource for academics and students of labour economics and policy, employment relations, social policy, business, and management. It will also be a useful guide for policy practitioners seeking to deepen their understanding of how labour markets function.
Key Features:
- 58 extensive entries
- Accessible explanations of key social scientific terms
- Provides clear thematic grouping of entries using Journal of Economic Literature classification codes
Redman, Barbara, Reconstructing Research Integrity : Beyond Denial. 206 pp. 2023:3 (Springer, GW) <700-49>
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This book exposes significant threats to research integrity and identifies policies and practices that can reverse these trends. It is focused on human research and US policy. Recent assessments have shown inadequacies in institutions, policies, and practices that seriously compromise ethics. The presumed self-regulatory nature of the scientific endeavor has been exposed to have allowed unabated areas of poor-quality science, an incomplete and inaccessible scientific record, conflicts of interest, differing notions of accountability, virtually no evidence base to direct research integrity policy, and a growing sense of alienation, moral injury and even revolt among scientists. Reconstructing Research Integrity aims to capture ways of vigorously moving toward scientific and ethical rigor, including self-correction and emerging or already-successful initiatives.
The book begins with analysis of the full system of institutions, policies, and practices involved in production, dissemination, and application of research, including an examination of the blind spots in research ethics ideology, policy, and practice. The book then identifies policies and practices that can reverse harmful ethical trends, such as strengthening Responsible Conduct of Research (RCR) training and improving self-regulation in the scientific community. Finally, the book discusses the constant evolution of research ethics and integrity, which is illustrated by emerging research fields like gene editing and data science. This book will be of interest to all research administrators in academic, commercial and government positions; to policy advisors at the National Science Foundation and at the National Academies of Science, Engineering, and Medicine; to graduate students in research ethics; to advanced bioethics education programs across the globe; and to researchers and consultants in ELSI (ethical, legal, and social implications) programs.調査の発展と応用ハンドブック Ford, Lucy R. / Scandura, Terri A. (eds.), The SAGE Handbook of Survey Development and Application. 544 pp. 2023:8 (Sage, UK) <700-39>
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The SAGE Handbook of Survey Development and Application provides a practical resource that researchers can go to for cutting-edge tools to ensure they are employing the best survey research techniques.
This handbook not only covers the classic and innovational skills and approaches involved at every step of the survey research process, but also centres itself around applied, how-to guidance to aid readers in best practice.
Chapters engage with a broad range of topics including sampling issues, approaches to establishment of measurement equivalence, and the use of online labour pools in survey development.
With contributions from a global community of leading and emerging scholars across a wide variety of disciplines, this Handbook is focused on being applicable and accessible across the social sciences.
Containing over 120 tables and figures, checklists and tutorial guides, The SAGE Handbook of Survey Development and Application will serve as a one stop resource for survey research.
This handbook serves as a touchstone for a variety of fields such as Organizational Behavior, Industrial & Organizational Psychology, Management, Psychology, Educational Research, Marketing, Public Policy, and others.
PART 1: Conceptual Issues and Operational Definition
PART 2: Research Design Considerations
PART 3: Item Development
PART 4: Scale Improvement Methods
PART 5: Data Collection
PART 6: Data Management and Analysis
PART 7: Research Production and Dissemination
PART 8: Applications
ミクスト・メソッド調査設計ハンドブック Poth, Cheryl N. (ed.), The SAGE Handbook of Mixed Methods Research Design. 568 pp. 2023:10 (Sage, UK) <700-48>
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Section 1: Inspiring Diversity and Innovation in Mixed Methods Design
Section 2: The Craft of Mixed Methods Research Design
Section 3: Expanding Mixed Methods Design Approaches
Section 4: Designing Innovative Integrations with Technology
Section 5: Navigating Research Cultures in Mixed Methods Design
Section 6: Exploring Design Possibilities and Challenges for Mixed Methods Research
社会調査方法の教授ハンドブック Nind, Melanie (ed.), Handbook of Teaching and Learning Social Research Methods. 496 pp. 2023:9 (E. Elgar, UK) <700-47>
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Spanning qualitative, quantitative and mixed methods research, this Handbook covers all aspects of teaching and learning, from introductory research methods courses to post-doctoral learning. Offering practical guidance, research evidence and reflective insights, it addresses some of the biggest challenges facing teachers and learners. It further advances ongoing debates, such as facilitating experiential learning online, supporting the development of reflexivity, embedding quantitative methods learning in university programmes and challenging orthodoxies with feminist, anti-racist, and decolonising pedagogies.
This Handbook will be an invaluable resource for teachers of research methods across the social sciences, and for research methods training organisations looking to improve their courses. Researchers and students of pedagogy in higher education will also find it an enlightening read.
Nelimarkka, Matti, Computational Thinking and Social Science : Combining Programming, Methodologies and Fundamental Concepts. 384 pp. 2022:12 (Sage, UK) <700-1877 700-46>
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Key features include:
- Further reading
- Exercises accompanied by sample code
- Programming examples in Scratch, Python and R
- Key concepts
- Chapter summaries
Mukherji, Penny / Albon, Deborah, Research Methods in Early Childhood : An Introductory Guide. 4th ed. 448 pp. 2022:12 (Sage, UK) <700-1876 700-45>
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Research methods is a challenging topic for many students. When you are new to research you need a step-by-step guide which introduces the subject area in a clear and accessible way. This book does exactly that. Designed with the early childhood student in mind, this book is the companion to your research journey. Following a progressive structure this book leads you logically through the processes needed to design and carry out meaningful and ethical research.
This Fourth Edition includes:
- Two new chapters, separating out quantitative data analysis and qualitative data analysis
- A reader guide at the beginning of the book to aid navigation.
- Research in Focus boxes, which introduce you to real world examples of international research
- Activities to help cement knowledge and understanding.
- Case Studies which describe examples and scenarios of real student research, which demonstrate best practice and show how to present findings.
- An extended glossary to support readers in learning complicated terminology.
Online resources complement this new edition, offering valuable resources for instructions and students including:
- Author videos, offering tips and explanations.
- Flashcard glossary to consolidate learning
- MCQs to test understanding
- Free journal articles for wider reading
- PowerPoint slides
応用ベイズ統計学 Lynch, Scott M., Applied Bayesian Statistics. (Quantitative Applications in the Social Sciences) 216 pp. 2022:11 (Sage, UK) <700-373 700-43>
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Bayesian statistical analyses have become increasingly common over the last two decades. The rapid increase in computing power that facilitated their implementation coincided with major changes in the research interests of, and data availability for, social scientists. Specifically, the last two decades have seen an increase in the availability of panel data sets, other hierarchically structured data sets including spatially organized data, along with interests in life course processes and the influence of context on individual behavior and outcomes. The Bayesian approach to statistics is well-suited for these types of data and research questions. Applied Bayesian Statistics is an introduction to these methods that is geared toward social scientists. Author Scott M. Lynch makes the material accessible by emphasizing application more than theory, explaining the math in a step-by-step fashion, and demonstrating the Bayesian approach in analyses of U.S. political trends drawing on data from the General Social Survey.
Hrubec, Marek / Visnovsky, Emil (eds.), Towards a New Research Era : A Global Comparison of Research Distortions. (Value Inquiry Book Series) 256 pp. 2023:6 (Brill, NE) <700-41>
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Green, Jon / White, Mark H., II, Machine Learning for Experiments in the Social Sciences. (Elements in Experimental Political Science) 75 pp. 2023:4 (Cambridge U. Pr., UK) <700-1337 700-40>
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モンテネグロ歴史事典 Djukanovic, Bojka, Historical Dictionary of Montenegro. (Historical Dictionaries of Europe) 484 pp. 2023:2 (Rowman & Littlefield, US) <700-2629 700-4>
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Historical Dictionary of Montenegro covers a period of some fifteen centuries during which the name of the country changed from Doclea, through Zeta to Montenegro, and its political status evolved from a loose community of tribes to a principality, a kingdom, a district, a banate, and a constitutive republic, from disappearing from the political map of the world in the first half of the twentieth century to a state with full independence at the start of the twenty-first century.
This book features a chronology, an introduction, and an extensive bibliography. The dictionary section has more than 800 cross-referenced entries on important personalities as well as aspects of the country's politics, economy, foreign relations, religion, and culture. This book is an excellent resource for students, researchers, and anyone wanting to know more about Montenegro.
Dionne, Patricia / Jornet, Alfredo (eds.), Doing CHAT in the Wild : From-the-Field Challenges of a Non-Dualist Methodology. (Practice of Research Method) 260 pp. 2023:5 (Brill, NE) <700-38>
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Contributors are: Sylvie Barma, Michael Cole, Patricia Dionne, Philip Dupuis-Laflamme, Ritva Engestroem, Beth Ferholt, Alfredo Jornet, Isabelle Rioux, Frederic Saussez, Chris Schuck, Anna Stetsenko, Marie-Caroline Vincent and Samantha Voyer.
Long, Michael A. / Stretesky, P. B. / Berry, K. J. et al., Applying Benford's Law for Assessing the Validity of Social Science Data. 200 pp. 2023:12 (Cambridge U. Pr., UK) <700-42>
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情報システムのための質的調査方法ハンドブック Davison, Robert M. (ed.), Handbook of Qualitative Research Methods for Information Systems : New Perspectives. (Research Handbooks in Information Systems) 416 pp. 2023:7 (E. Elgar, UK) <700-37 700-774>
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The Handbook critically surveys contemporary trends in qualitative IS studies and offers detailed examples of how IS research methods can be taught. The leading group of contributors provide future-oriented analyses of key research methodologies, covering important topics such as the nature of theory and philosophy in qualitative IS research and new developments in the field. Engaging in an exploratory analysis of where opportunities for qualitative IS research might be heading, the Handbook concludes by identifying a need to consolidate existing research methodologies and develop new ones.
The Handbook of Qualitative Research Methods for Information Systems will be beneficial for students studying areas such as information systems, qualitative research methods, research method innovation and knowledge management.
Wind, Stefanie A., Exploring Rating Scale Functioning for Survey Research. (Quantitative Applications in the Social Sciences) 224 pp. 2023:2 (Sage, UK) <700-51>
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Items with ordered response categories are common in survey research, such as when respondents are asked how much they agree with certain statements. But how large are the differences between categories of response, and how well do they distinguish between respondents? This volume is the first to introduce the evaluation of rating scales to an audience of survey researchers. Evaluating Rating Scale Functioning for Survey Research provides researchers with an overview of rating scale analysis along with practical guidance on how to conduct such analyses with their own survey data. Author Stefanie A. Wind presents three categories of methods: Rasch models; non-Rasch Item Response Theory (IRT) models; and non-parametric models, together with practical examples. Tutorials, datasets, and software code (R and Facets) to accompany the book are available on the book's website.
Veltri, Giuseppe, Designing Online Experiments for the Social Sciences. 232 pp. 2023:4 (Sage, UK) <700-1887 700-50>
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This book guides you through designing and implementing an online experiment in social science research in a clear and straightforward manner.
At an approachable pace, it covers foundational principles of good experimental design before setting out best practice for how to design and conduct web experiments, taking into account the specific methodological challenges of working online with digital tools. The book:
- Offers practical advice for approaching every stage of the research process
- Breaks real-world examples into easy to follow steps
- Focuses on how to make good decisions and choose the right design for your research project
This pragmatic guide helps beginner researchers get started with online experiments confidently. It is supported by online resources such as case studies which allow you to see the concepts in practice, and weblinks to tools and resources to aid you.
Richards, Celyn David, The English Print Trade in the Reign of Edward VI, 1547-1553. (Library of the Written Word) 310 pp. 2023 (Brill, NE) <700-2543 700-29>
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Clark, William Roberts / Golder, Matt, Interaction Models : Specification and Interpretation. (Methodological Tools in the Social Sciences) 150 pp. 2023:10 (Cambridge U. Pr., UK) <700-36>
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グラウンデッド・セオリーの実用的案内 第3版 Birks, Melanie / Mills, Jane, Grounded Theory : A Practical Guide. 3rd ed. 288 pp. 2022:12 (Sage, UK) <700-1861 700-35>
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The student-focused guide to grounded theory, this book takes you step by step through the whole research process, from creating a research proposal to sharing your findings.
Packed with tools to help you understand how grounded theory can be applied at each stage of your research project, the book includes:
*Interactive activities and critical thinking questions in every chapter so you can put your knowledge into practice
*Case studies written by a wide variety of researchers so you can learn how to navigate real world research from people who have been in your shoes
*Templates and checklists to help guide your writing and ensure you don't miss a step in the research process.
Clear, accessible and applied, this book will help you get to grips with the philosophy of grounded theory, understand the nuts and bolts of designing and carrying out your research project, and manage any hurdles along the way.
Markey, Karen, / Rev. by C. Knott, Online Searching : A Guide to Finding Quality Information Efficiently and Effectively. 3rd ed. Rev. by C. Knott. 294 pp. 2023 (Rowman & Littlefield, US) <700-32 700-44>
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Online Searching prepares students in library and information science programs to assist information seekers at all levels, from university faculty to elementary school students. Included in the third edition are interviews with librarians and other information professionals whose words of wisdom broaden graduate students' perspectives regarding online searching in a variety of work settings serving different kinds of information seekers.
The book's chapters are organized according to the steps in the search process:
1. Conducting a reference interview to determine what the seeker wants
2. Identifying sources that are likely to produce relevant information for the seeker's query
3. Determining whether the user seeks a known item or information about a subject
4. Dividing the query into main ideas and combining them logically
5. Representing the query as input to the search system
6. Conducting the search and responding strategically
7. Displaying retrievals, assessing them, and responding tactically
A new chapter on web search engines builds on students' existing experience with keyword searching and relevance ranking by introducing them to more sophisticated techniques to use in the search box and on the results page. A completely revised chapter on assessing research impact discusses the widespread use of author and article iMetrics, a trend that has developed rapidly since the publication of the second edition.
More than 100 figures and tables provide readers with visualizations of concepts and examples of real searches and actual results. Textboxes offer additional topical details and professional insights.
New videos supplement the text by delving more deeply into topics such as database types, information organization, specialized search techniques, results filtering, and the role of browsing in the information seeking process.
An updated glossary makes it easy to find definitions of terms used throughout the book.
With new and updated material, this edition of Online Searching gives students knowledge and skills for success when intermediating between information seekers and the sources they need.
Albrecht, Steve, The Safe Library : Keeping Users, Staff, and Collections Secure. 196 pp. 2023:2 (Rowman & Littlefield, US) <700-31>
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For over 22 years, Steve Albrecht has trained thousands of library employees around the country on the dos and don'ts of handling challenging, entitled, eccentric, demanding, harassing, or even threatening patrons. His articles, blogs, podcasts, and keynote speeches have helped empower equip library employees at all levels to be more empowered, assertive, and confident when helping users who are struggling with homelessness, mental health issues, trauma backgrounds, and substance use problems.
The Safe Library offers practical and realistic tools which will make every library facility a better, safer place to work. Readers will learn:
de-escalation skills,communication toolssafe workplace habits security measurespersonal protection methods, and,how to activate one's best customer service skills, even under stress.
This book provides advice and support to help library employees best deal with sexually harassing patrons, unruly groups of students, thieves, Internet hogs, and others who can disrupt the safe library environment. It offers best practices for helping patrons experiencing homelessness to follow library rules while staff treat them with dignity and respect; helping staff stay motivated to deal with the same challenging patrons and their accompanying demands, day after day; protecting smaller or rural library facilities and keeping one-room, one-librarian facilities safe; working more effectively with onsite security guards and responding law enforcement officers, to create more consistent responses; and using daily, monthly, quarterly, and yearly facility security checklists to regularly assess the state of your buildings and IT systems.
This book is for all levels of library employees, from longtime staffers to part-timers and even library volunteers. It will especially appeal to library directors, managers, and supervisors who have to manage different types of staffs and patrons in different types of facilities, ranging from downtown locations to rural library buildings.
Here's the book that answers the most common (and even uncommon) user behavior and customer service questions, or as many attendees have said after experiencing Steve's dynamic training programs, "Here's what they don't teach you in library school."