Building Adaptive Organisations is a practical guide to thriving in an era of volatility, complexity, and rapid technological change. The book argues that the 300-year-old organisational model, designed for stability and control, is no longer fit for the demands of Industry 4.0 and the changing workplace. The outdated pyramidal enterprise has bred disengaged workforces, out-of-touch leaders, and cultures that collapse under constant disruption.

The book presents a compelling alternative that transforms organisations into self-organising, emergent ecosystems. Drawing on industrial-revolution history, organisational theory, original models, and case studies, it demonstrates how to ingrain adaptability into the heart of systems and culture. Building Adaptive Organisations argues that enduring adaptability will never come from top-down leadership, isolated agile initiatives, complicated nested circles, mindset shifts, or cultural makeovers. Instead, the study focuses on five critical system levers that drive adaptability: culture, design, technology, people, and process. It provides practical guidance on how to build an adaptive culture across the organisation's architecture; designing modular structures with self-organising governance and flexible workflows; integrating digital transformation into the organisation's core operations; enabling people strategies that support adaptive workforces; and implementing transformational change as a shared, emergent, enterprise-wide endeavour.

Offering clear concepts, tools, and pathways, this book equips system leaders and organisational designers to build adaptive, responsive organisations capable of navigating the turbulence of Industry 4.0 and an increasingly unpredictable world.

This timely volume explores the relationship between environmental responsibility and pharmaceutical innovation, providing insights into how sustainable methods are already changing pharmaceutical research, as well as discussing their impact on medical science and healthcare in the future.

Highlighting a range of cutting-edge topics such as green chemistry, waste reduction, energy efficiency and the development of eco-friendly pharmaceuticals, the book provides a comprehensive overview of how the pharmaceutical industry is being revolutionized by sustainable practices. Readers will also learn about biocatalysis, renewable feedstocks and environmentally benign solvents, spotlighting their roles in reducing the environmental footprint of drug production. Featuring case studies which offer practical insights and lessons learned, the book addresses the multidisciplinary nature of environmental sustainability by bridging the gaps between pharmaceutical science, environmental science, engineering and policymaking.

This will be a valuable resource for researchers, students and professionals alike.

* SHORTLISTED FOR THE BUSINESS BOOK AWARDS 2026*

'A must-read for every leader who dares to create real impact.' Jayn Sterland, Managing Director of Weleda UK

'A masterclass in harnessing personal growth and life-affirming strategies.' Riccardo Bellini, Managing Director of Mayhoola for Investments, formerly CEO of Chloe

'A must read for any changemaker. In this very decisive decade, Nikki offers a powerful lens for leading with consciousness.' Isabelle Grosmaitre, CEO & Founder of Goodness & Co

Are you ready to redefine success and build a business that thrives in harmony with life?

Whether you want to create a thriving business with purpose, attract aligned opportunities, flourish financially and ethically or create lasting impact while staying true to yourself, Sacred Business will show you exactly how to get there - transforming yourself and your business in the process.

In this groundbreaking book, renowned strategist and CEO adviser Nikki Trott weaves personal evolution with pioneering business strategies in her essential nine-step framework:

PART ONE: MIND
1. From Busy to Present
2. From Fear to Love
3. From Pushing to Purpose

PART TWO: BEING
4. From Overthinking to Intuition
5. From Control to Trust
6. From Patriarchy to Unity

PART THREE: ECOSYSTEM
7. From Competition to Symbiosis
8. From Linear to Cycles
9. From Short-Term to Evergreen

Drawing on real stories and insights from Nikki's own business clients and personal journey, as well as eminent founders, CEOs, investors, academics and wisdom teachers, Sacred Business is packed with practical tools, exercises and strategies to inspire leaders to drive meaningful change.

For too long, business success has come at the expense of people and the planet. But the future is for those who align success with the flourishing of life - the Sacred Businesses that are regenerative, ethical and wildly profitable because of their contributions to humanity and the Earth.

By shifting mindsets, attracting conscious consumers, adapting to Earth's cycles, fostering symbiotic relationships and building trust through transparency, a Sacred Business thrives beyond traditional models.

Welcome to the era of Sacred Business.

Unlike general HR guides or basic startup leadership books, HR 2.0 for Startups combines deep startup expertise with advanced people strategy frameworks. Packed with actionable insights, proven frameworks and models, it addresses the credibility gap that keeps HR professionals out of critical business decisions by teaching commercial thinking, strategic alignment, and executive presence specifically within startup dynamics.

Through mastering the art of business-aligned people strategy, the book helps decode organisational culture, tackle talent retention challenges, and harness a team's full potential through proven frameworks and real-world applications. It explores how thinking strategically shapes how to create long-term plans in alignment with the business, and how culture is an ecosystem that needs to be designed and nurtured. The book provides step-by-step guidance on how to develop strategic skill, commercial insight, and executive-level behaviour to drive real impact.

Whether you're stepping into your first senior HR role or looking to elevate your strategic impact in startups, you'll gain the tools to drive meaningful business results whilst championing exceptional employee experiences.

Disruptive leadership encourages bold, calculated risk-taking behavior and the exploration of new ideas that redefine industry standards and drive innovation and growth.

Unlike current approaches to leadership, this book advances important principles of adaptive capacity essential for executing a digital transformation strategy that prioritizes collective intelligence, shared ownership, and creative problem-solving. At times of accelerated disruption, leaders must move beyond linear approaches, blending conventional leadership types with new approaches that encompass diverse qualities like decisiveness and empathy, courage and honesty. This book provides a rich framework, offering readers a deeper lens to understanding how and why disruptive and innovative leadership is needed to navigate unpredictability, stimulate resilience, and drive purposeful innovation. The conceptual framework of this book emphasizes the evaluation of disruptive leadership within the context of Interfunctional Collaboration, Digital Integration, Value Creation, and Continuous Innovation.

Together, the parts and chapters in this book demonstrate the transformative nature of disruptive leadership. Hence, the book represents a holistic view of how and why disruptive leaders shift from a traditional leadership role to one that is visionary, agile, and empowering.

Mental Health in Coaching Practice: Approaches to Navigate Intersecting Spaces speaks directly to a growing reality in coaching: mental health is present in the room, whether we name it or not. As clients bring complexity, distress, and uncertainty into coaching conversations, many practitioners find themselves asking: What am I holding? What is mine to work with - and what isn't? This book offers clarity at that edge.

Grounded in research and lived practice, it is a reflective guide for coaching practitioners (coaches and coach supervisors) and leaders who want to respond with ethical awareness, confidence, and care - without diagnosing, treating, or straying beyond their professional scope. Structured around seven guiding principles and a Why / What / How / Reflection framework, the book integrates theory with application. The Integrative Reflective Practice Model (IRM) and the Flounder-Flourish Matrix (FFM) are brought to life through case vignettes, reflective questions, and tools.

This is not about having all the answers or training you to be a coach therapist. It is about developing the discernment to know what to do next - and why.

Organizational Resilience and Artificial Intelligence is your essential companion for steering any enterprise through today's turbulent landscape. Drawing from real-world crises-including global supply chain shocks, natural disasters, and cyber threats-this book demystifies organizational resilience and arms you with proven frameworks, tools, and strategies needed to thrive when adversity strikes.

Discover why resilience goes far beyond risk management, introducing a holistic approach that integrates proactive planning, adaptive leadership, robust communication, and a culture of learning and innovation. Through vivid case studies-such as manufacturers recovering after floods and companies maintaining operations in a pandemic-you'll see the pivotal role business resilience plays not only in sustaining critical services, but also in supporting communities and sustaining long-term stakeholder trust.

Inside, you'll learn to:

• Identify and assess vulnerabilities across operations, supply chains, and technologies
• Strengthen situational awareness to anticipate and manage emerging risks
• Develop business continuity plans and adaptive processes that ensure readiness for both foreseeable and "black swan" events
• Foster cross-functional collaboration and stakeholder engagement
• Build a culture of agility, innovation, and continuous improvement
• Measure, test, and enhance resilience with actionable checklists and guidelines

Whether you're a top executive, Risk or BC professional, or an emerging leader, this guide offers a practical, research-backed roadmap to embedding resilience into every layer of your organization. The future belongs to those who are prepared-start building your organization's resilience today, and ensure you can not only weather disruption, but emerge stronger than ever before.

In a world of increasing complexity and disruption, many change efforts stall or have only surface impact, as they 'bypass' or overlook the deeper patterns holding systems back. These patterns often stem from the unresolved past.

Freeing Up Our Future introduces a new lens - Systemic Intelligence - a powerful, practical way to perceive and work with the hidden architecture and dynamics of human systems. Drawing on over 20 years of practice, 4,000 case studies, and over 90 client stories, this is both a field guide that blends insights with hands-on application, and a learning companion for leadership development and systemic coaching with Constellations.

Rather than driving change through force or strategy alone, this guide helps leaders and change-makers reveal the hidden patterns beneath problems and attune to the natural order of systems - to restore flow and coherence, and harness their potential. It explores the capabilities and ways of being that leaders now need, and offers practical tools for systemic partnering, to support transformation across individuals, teams, organizations, and ecosystems.

Whether you are a leader, manager, coach, or simply curious, this inspiring and pragmatic book will help you co-create the conditions for healthier, more purposeful systems to unfold - and free up a future where people and the planet can flourish together.

How do we ensure that there is enough healthy and sustainable food to feed everyone in the world in the 21st century and beyond?

The future of food is in peril. Food production around the globe is both a contributor to and a victim of climate change, while population growth and shifting consumption patterns threaten to outpace supply. The Future of Food examines the current issues facing our food supply and considers the potential solutions to those challenges. Chapters in Part 1 explore the plethora of challenges facing the global food system and highlight the interconnectedness of these issues. Part 2 addresses the future of protein, one of the most important and hotly debated topics in food and environmental sciences. Readers will discover the many possible futures, from protein powders made from insects to burgers grown in a lab. Finally, Part 3 examines a variety of other low- and high-tech solutions, from vertical farming and regenerative agricultural practices to spoil-proof packaging, genetic modification, and the use of AI. The book presents a balanced and nuanced exploration of each possible solution, examining the strengths, drawbacks, and viability of each. Sidebars supplement the main text, offering illuminating real-world case studies that bring the text to life.

This book brings together the experiences of twelve language teaching professionals who experimented with and developed their own successful methods of teaching foreign languages during the COVID-19 pandemic, including through virtual synchronous classrooms.

The methods presented are varied in nature, but have all proven to be successful in terms of learning outcomes and satisfying for both students and their teachers.

The contributors disseminate their unique teaching methods and discuss their practical applications, across a range of language education contexts, offering insights into what could and should be in focus in post-pandemic learning and instruction environments.

Known for its practical approach and real-life examples, the third edition of Practical Business Negotiation continues to equip readers with the necessary knowledge and tools to negotiate well in business.

This latest edition comes with a refreshed set of case studies and addresses the topic of Artificial Intelligence (AI) in negotiations. Designed to include non-native English speakers, it employs a clear writing style and explains key terminology to enable readers to operate at an international standard. Chapters guide readers on getting started and getting through the negotiation process with a sequence of actions, expectations when negotiating, planning tools, applicable language, interactions with different cultures, and completion of a negotiation. Each section of this book contains one or two key takeaways about planning, structuring, verbalizing, or understanding negotiation.

With its practical focus, this book is ideal for introductory negotiation courses or postgraduate courses where students already have an industry background. An answer key and detailed teaching notes for the case simulations in Appendix II are also available as a digital download for instructors.

In today's volatile world, supply chains face unprecedented challenges from globalisation, digital disruption, sustainability pressures, and unexpected crises. While vertical collaboration between suppliers and buyers has received significant attention, horizontal cooperation - collaboration between organisations at the same supply chain level - offers a promising yet underutilised strategy for achieving operational and economic benefits in a turbulent environment. This book provides theoretical and conceptual analysis of horizontal cooperation in supply chains, grounded in current literature and enriched with models and real-world examples.

Drawing on published empirical research and documented case-based evidence from transportation, retail, manufacturing, technology-intensive industries, and humanitarian supply chains, it explores collaboration evolution, clarifies what distinguishes horizontal cooperations, and systematises existing conceptualisations and typologies. Key topics include supply chain and transportation planning integration, coalition formation, and the governance and stability implications of cost and profit allocation mechanisms. The book critically examines governance challenges under competitive conditions, with particular attention to coalition stability, distributive mechanisms, and power asymmetries, bridging theoretical insights with practical implementation mechanisms.

The book will interest academics and graduate students, as well as logistics professionals seeking to understand the strategic and operational potential of horizontal cooperation in contemporary supply chains.

This publication is not approved, endorsed, or authorized by the Social Security Administration. The information contained in this publication can be found free of charge at www.ssa.gov

The Social Security Handbook: Overview of Social Security Programs provides information about Social Security programs and services, and identifies rights and obligations under the Social Security laws. This completely updated Handbook, organized by section number, is a readable, easy-to-understand reference for comprehending complex Social Security programs and services and contains information on several topics relevant to Social Security policies:

?How Social Security programs are administered
?Who is and isn't covered under retirement, survivors, disability, and hospital insurance programs
?Who is responsible for submitting the necessary evidence to support a claim
?How claims are processed by the Social Security office
?What Social Security benefits are owed to you
?How to obtain information about your rights under Social Security policy

The Handbook is designed to help users understand the gray areas of the Social Security Act, and to provide critical information about rights and obligations under Social Security laws.

The Handbook outlines how to:
?Protect your benefits and avoid benefit loss;
?Monitor government agencies and get information about policy changes that will affect your benefits;
?Make the most of hospital and Medicare coverage;
?Determine the amount of benefits that are subject to federal income taxes;
?Check Social Security earnings and benefits; and
?Get up-to-date news about future Social Security programs and services.

This timely volume addresses the interpersonal, institutional, and structural factors underpinning inequities in healthcare access, experiences, and outcomes among racialised communities living in the United Kingdom (UK) today.

Bringing together researchers from the UK and Ireland, ranging from established scholars and early-career researchers to those working at the interface of research and community health, this volume assembles their trailblazing work to examine the complex relationship between race, racism, and health. Organised according to the following six themes: Questioning, Research and Data, Maternal Health, Mis/Trust in Services, Chronic Conditions and the Social Determinants of Health, and Beyond Resilience, the chapters uncover how racially unjust systems and practices generate unequal outcomes, while outlining the urgent changes needed to redress these systemic inequities. By examining how racial inequities are produced, sustained, and compounded across key domains of society, healthcare, and health research, the volume offers a critical guide for understanding and, more importantly, addressing racial and ethnic inequities in health in the UK.

This unique and important book is essential reading for educators, students, and policy makers within public health, medical education, public policy, and beyond.

Ethics in the Modern Business Environment explores the evolving role of ethics in modern day's dynamic business landscape and interconnected complexities. It covers a wide range of areas, from real-world high-profile scandals to the drivers behind sustainable efforts and the exceptional rise of artificial intelligence affecting organizations and their ethical practices.

This book critically examines the different types of ethical dilemmas shaping modern businesses. Through a practical lens, and by using real-life case studies and existing frameworks to address cross-industry challenges, the book enables entrepreneurs, policymakers, and leaders to find ways to deal with ethical complexities.

Thus, this book serves as a navigating tool for practitioners, business leaders, and future-preneurs, while it is also a practical study guide for academics and students to gain understanding about modern day ethics management. The forward-looking perspective of this book explores emerging trends, best and sustainable practices, and consumer sovereignty, while emphasizing the importance of cultural awareness, leadership, and integrity in building an ethical and sustainable future.

Learner agency plays a pivotal role in education by empowering individuals to take charge of their learning and self-development. This book explores the dynamics of learner agency among high-level English as a Foreign Language (EFL) learners in China's secondary education system.

Adopting an ecological perspective, the author delves into the English learning histories of over 20 high-level EFL learners from a secondary school in East China. She examines how these learners strategically navigate their learning journeys by engaging with temporal (past experiences/future aspirations) and relational (family/teacher/peer/societal) resources within a high-stakes ecosystem. Specifically, the book studies the multidimensionality of learner agency, including its cognitive, behavioral, and psychological manifestations; the interplay between individual agency and ecological contexts; and the practical cultivation of learner agency in EFL settings.

This book offers empirical insights for EFL learners, educators, parents, researchers, and policymakers seeking to foster learner agency in diverse educational environments.

The sixth edition of A Beginner's Guide to Structural Equation Modeling has been redesigned to consider the medium-term needs of a beginner in structural equation modeling (SEM) to guide them through their research.

This new update includes thorough insights on theory testing, data analysis, and results interpretation; a focus on using LISREL, Mplus, and R programs; and an increased focus on SEM terminology, output, model types, and analyses. It also includes two new chapters on reproducing results in SEM journal articles and conducting a Monte Carlo analysis. Examples with real data make theory easier to understand and allow SEM beginners to conduct, interpret, and write up analyses for observed variable path models to full structural models. Exercises at the end of each chapter strengthen the utility of the book for beginners.

This book is intended for beginners in SEM and designed for introductory graduate courses in SEM taught in psychology, education, business, and the social and health care sciences. It also appeals to researchers and faculty in various disciplines. Prerequisites include correlation and regression methods.

This book is a broad and rich collection of contributions to the debate on cooperatives in Cuba and argues that they have the potential to both improve Cubans' material standard of living and to strengthen the Revolution's project of building socialism.

For almost 200 years advocates of socialism have argued about whether having cooperatives as base production units is inconsistent with socialism's requirements for a socially and democratically planned economy. Concerning what is possible, the contributors argue that organizing large parts of Cuba's existing and necessary small and medium scale production into cooperatives would be beneficial both for improving Cubans' material standard of living and for strengthening the Revolution's project of building a socialist economy. Concerning the cooperatives that exist in Cuba today, the contributors argue two factors constitute key barriers to the cooperatives' ability to achieve these goals. First, their performance is severely crippled by inadequate autonomy of cooperatives from those state institutions tasked with their management under. Second, cooperatives need to be massively developed and promoted not only in the agricultural sector where they already play such an important role, but also in the much larger nonagricultural sector of the economy, where an official program to do exactly that has been "on pause" for over a decade. Cooperatives in Cuba is a call for the Cuban government to promote an authentic cooperativization of significant parts of the small and medium productive units that are explosively developing there, as a part of its new socioeconomic model for its desired "prosperous and sustainable socialism."

Rather than focusing solely on government policy, the book explores everyday life in urban and rural China during the pandemic. It shows how people navigated uncertainty and how those experiences continue to shape daily practices after the crisis. It also explores how large-scale public health measures were interpreted and adapted.

Drawing on interviews, digital diaries, and fieldwork conducted from 2020 to 2025, the book compares urban experiences in Wuhan with rural responses in provinces such as Henan and Hubei. The book highlights well-known moments, such as the Wuhan lockdown, village checkpoints, and community self-organisation. It also examines less visible practices, including mutual aid, humor, informal care, and everyday moral decision-making. A distinctive contribution of the book is its focus on the post-pandemic period. Rather than treating recovery as a return to normal life, the book illustrates how people gradually rebuild routines, relationships, and expectations amid ongoing uncertainty. The book treats the pandemic not as a temporary disruption followed by recovery but as a formative experience that reshapes how ordinary people understand responsibility, security, and everyday life over time.

This book will be valuable for scholars and students of politics, public health, and sociology, especially those interested in the unique Chinese experience of the pandemic.

The aim of this publication is to present the results of research on the use of AI tools' potential in revolutionizing healthcare services.

The book presents a study on the identification of unmet health needs in aging societies, indicating a gap in the supply of medical services. While the senior population is among the groups that frequently use healthcare services and where the demand gap is particularly visible, they are presented to better illustrate the need and the potential of AI tools. The proposed models and recommendations have broader applications, addressing different patient groups and entire healthcare systems outlining the benefits and risks of using AI in the healthcare market. Moreover, the authors will focus on the implementation of AI tools that have not yet been adopted due to organizational and legal barriers in medical entities. The book also presents legal regulations aimed at establishing systemic liability of entities in the medical sector and protecting confidential data stored and processed in these systems, with particular emphasis on the legal protection of seniors in the health services market in the era of AI development. Furthermore, the authors will explore cutting-edge technologies that ensure the safety of AI use in medical services. These technologies enable healthcare providers to deliver interactive, health-promoting tools to healthcare providers and patients based on the latest medical, pharmaceutical, and IT knowledge. By equipping patients with accurate information about their health status and treatment regimens, these tools mitigate the risks associated with misinformation from unreliable sources, thereby supporting informed decision-making in healthcare.

Drawing on a wide variety of print and digital media sources, this book discusses the need for inclusion and authentic portrayals of disability and neurodiversity in the media, as the primary way that most people learn about them.

Containing 15 newly written chapters drawing on representations of disability in popular culture from film, television, social media, and print media in both the Global North and the Global South, including the United States, Ukraine, Japan, India and Italy, this volume shows that although disability and neurodiversity have long been framed using a limited range of stereotypical tropes such as victims, supercrips, or suffering patients, and have functioned as what scholars refer to as narrative prosthesis, storylines and characters involving prominent disability themes and representations are making their way into an increasing number of mainstream media productions and publications. The question remains whether the increased quantity is correlated with increased quality of representation and inclusion for people with disabilities.

This insightful volume will be of interest to all scholars and students of disability studies, cultural studies, media and film studies, gender studies, and sociology more broadly.

This timely and innovative handbook presents an up-to-date, critical, and comprehensive overview of established and emerging themes relating to regenerative tourism and hospitality and offers a deep dive into the operational, strategic, and policy dimensions of regenerative strategy and practices.

Organized into four parts, this volume comprises over 40 specifically commissioned original contributions from recognized authors in the field, providing a systematic guide to the current stage of knowledge in this area. It is interdisciplinary in coverage and international in scope through its authorship and content. This book serves as an essential guide to achieveing a common understanding of the concept of 'regeneration' and to inspiring and equipping stakeholders and academics with the tools needed to transition from conventional and sustainability-focused practices towards restorative and regenerative business models that generate tangible social and environmental impact, particularly amidst increasing environmental concerns and evolving market expectations in the tourism and hospitality industries.

This is essential reading for students, researchers, and academics interested in regenerative tourism and hospitality.

European colonial rule in Asia, Africa, and the Americas was a world-changing force and left a variety of legacies - demographic, economic, environmental, technological, and cultural. The economic history of colonialism has seen an outburst of research in the last 20-odd years; but, with many significant new works appearing in specialist journals, students and teachers of the field may still find it challenging to explain what this scholarship adds up to, its most significant claims and breakthroughs and how it relates to older versions of the economic history of colonialism.

This handbook gathers a set of specially commissioned essays written by leading contributors to the field which focus on the two principal waves of European colonialism since the 15th century: the first in which Europeans converged mainly on the Americas (c. 1490s-1820s) and the second in which attention was focused on acquiring control over large swathes of Asia and Africa (c. 1850s-1970s). It shows students of economic history the key facts that need to be explained about the imperial powers, the colonial experience, and why the European empires outside Europe are significant for the economic history of the world. The handbook also includes studies of the Japanese and American Empires in Asia, as these were provoked by and in nature quite comparable to the formation of European empires thus providing worthwhile and meaningful comparisons.

This handbook will serve as a vital resource for research, teaching, and reference, offering readers insights into economic history, colonialism, globalisation, and the forces that have shaped the modern world economy.

AI in Social Sciences Research explains how artificial intelligence (AI) is reshaping social inquiry, from data collection and research design through analysis, interpretation, and theory-building. Treating AI as both a tool kit and a methodological shift, the volume offers a clear route into machine learning (ML), natural language processing (NLP), simulation, and generative AI (GAI) for social researchers while keeping ethics, bias, transparency, and interpretability in view.

Designed for postgraduate students, early-career researchers, and instructors teaching digital and computational social science (CSS) methods, the book supports readers who want to use AI with methodological care, not just technical speed.

Strategies for Sustainability brings together authors and perspectives from different industries, practice areas, and geographies within a unifying story thread to inform critical discussions and communication of contemporary ecological strategies relevant to business and marketing needs.

Anchored in diverse areas of study such as communication, technology innovation, strategy, policymaking, operations management, financial inclusion, and organizational research, it features a range of sectors including energy, transportation, finance, automobile manufacturing, construction, retail, urban planning, policymaking, and the blue economy, bringing unique insights from across the world from academia and practice. It aims to take a balanced approach, exploring the positive and the less flattering aspects of sustainability efforts. Each chapter starts with a thought-provoking warm-up question, prompting the reader to revisit their current notions of ecological sustainability and critically assess the gaps between sustainability strategy and actual sustainability efforts. Throughout this book, chapter objectives, themes, case studies, and discussion questions support student learning.

Written in a simple, concise manner, this book is suitable for undergraduate and postgraduate students of business strategy, marketing, international relations, and sustainability-related fields, as well as practitioners from a range of different industries.

Amid a world marked by skepticism, disruption, and eroding confidence, Game Changers in Leadership Communication vividly describes how formal and informal leaders can engage in communication to build or destroy trust when it matters most.

Drawing on decades of research and real-world experiences, Pamela Shockley-Zalabak and Sherwyn Morreale reveal how everyday communication choices can result in leaders becoming either positive or negative game changers. Through interviews and case studies, the book provides thought-provoking and interactive guides and suggestions for Personal Reflections to help work through complex problems around trust and leadership. It integrates leadership communication theory with five research-based drivers of trust-competence, openness and honesty, identification, reliability, and concern for others. It addresses such salient topics as decision making, crises and disasters, global workforces, the global rise of authoritarianism, politics, AI, and ethics.

This book serves as a primary or supplementary text for upper-division and graduate courses within the subjects of organizational communication, leadership, management, business, public affairs, and public relations, and will also be of interest to current and aspiring leaders.

The rise of digital commerce, smartphones and social media and now the tsunami of artificial intelligence have led to the digital transformation of organisations and everyday life, creating anxiety about privacy. Privacy becomes a matter of public concern, as organisational systems are compromised, data misappropriated and our personal choices commoditised. We are left with the vain hope privacy carries some meaning in a digitalised world. This book seeks to humanise the digital privacy debate, expose different pathways to considering digital privacy, try out a collection of critical lenses to see if anything strikes a chord and suggests new insights and a way forward.

This volume pursues a range of disciplines, metaphors and historical contexts to try to find different ways of thinking about digital privacy and expand the landscape we work in both theoretically and practically. It examines a range of technologies, including generative AI, blockchain and augmented reality. Privacy is treated as lived experience, something that requires a phenomenological orientation. Hence, this book offers a new definition of privacy. It proposes a different approach to digital privacy through the practice of virtuous privacy. It draws on a toolbox of theoretical lenses and counters the temptation to abstraction through metaphors.

This book will be useful for courses on digital transformation, digital ethics and digital privacy. It will appeal to privacy researchers in both management and computer science, as well as privacy consultants and data controllers in organisations.

Taking an exhaustive look at the changing relationship between artists and business organisations, this book demonstrates how artists are no longer confined to the art market.

Recent developments in art, artistic work and management have fostered an unprecedented convergence between artists and companies. Artistic interventions are increasingly integrated into organisational settings. This book examines this evolution and seeks to demonstrate beyond common misconceptions what these initiatives can concretely bring to companies: strengthening brand image, teaching creative work methods and restoring a sense of pride through the rediscovery of aesthetics in everyday routines. Readers will first encounter a discussion of the sociology of art and management, providing a framework to explain the origins of artistic interventions in organisations. The text explores how practitioners and researchers have sought to understand these initiatives before delving into their real contributions, as well as the myths surrounding them. Grounded in the observation of nearly a dozen projects and approximately 80 interviews, this book offers a comprehensive perspective, enriched by multiple case studies that illustrate its arguments.

This book is designed for researchers, students, practitioners and those with an interest in the creative and cultural industries. It offers practical examples and field insights to cut through the myths and reveal the genuine value of collaborations between artists and companies.

This book by Paolo Spadoni and Jose Luis Perello Cabrera examines the history of tourism in Cuba and the expansion and struggles of international tourism in Cuba in the post-Cold War era.

The Cuban Tourism Industry: Evolution, Challenges, and Prospects begins with a historical review of the development of tourism as an important industry in pre-1959 Cuba and the subsequent decline in the first fifteen years of the revolution before a modest recovery in the second half of the 1970s and during the 1980s. Spadoni and Cabrera continue with a thorough analysis of the remarkable expansion of international tourism in Cuba in the post-Cold War era and in the era of improved relations with the United States that officially began in 2014, along with an assessment of the sector's economic impact and its main challenges. A critical assessment of the damaging effects on the Cuban tourism sector of stiffened U.S. sanctions imposed by the Trump administration, and largely maintained by the Biden administration, is also provided. This book examines tourism trends in Cuba and the Caribbean in the post-pandemic era and sheds additional light on Cuba's recent tourism performance to underscore key flaws of the Cuban tourism industry and suggest potential adjustments.