The book explores the impacts of the COVID-19 pandemic on nations across the globe since early 2020. It hosts a variety of perspectives within economic, social and development research studies, providing contemporary and proper information. The book also presents policy prescriptions for developing economies, critiques the system of disease surveillance and waste management, and defines a vision for India's development. It also mirrors issues related to digitisation, marginalisation, government regulations and health systems and provides original ideas for innovative methodologies suitable for higher education.

Print edition not for sale in South Asia (India, Sri Lanka, Nepal, Bangladesh, Pakistan and Bhutan)

This book examines disease in the context of gender discrimination. It highlights and explores how socio-economic, political, cultural, and gender dimensions play a crucial role in understanding and defining disease.

Through two broad categories - non-literary and literary - the volume discusses concerns such as media representation of gender, racial violence, domestic violence, and healthcare discrimination during Covid-19 pandemic, and focuses on the literary representation of gender discrimination related to diseases within and beyond South Asia. The chapters are based on fieldwork, demographic investigations, and statistics that offer a clear and comprehensive insight into the problems.

This book will be beneficial to students and researchers of gender studies, pandemic studies, literature, anthropology, social sciences, and disease humanities.

Drawing on activist campaign literature and materials, broadcast media, and new oral history interviews, Severs reconstructs and discusses the overlooked world of radical AIDS activism in England. This book provides one of the first detailed histories of the radical HIV/AIDS movement in England, following ACT UP's travels from New York to London via prominent queer intellectuals, and reconstructing the vibrant theatrical campaigns staged by ACT UP groups across England.

Radical Acts explores expressions of activism that were far more common than demonstrations and marches. Manifestations of a political commitment to ameliorating the injustices facing people living with HIV permeated most aspects of everyday life. These forms of 'everyday activism' played out in workplaces, universities and church halls across England, as well as through networks that stretched across Europe and North America. This book breaks new ground by studying the radical alongside the everyday, presenting a diverse constellation of activist responses to the epidemic.

Companies have more data at their fingertips than ever before. Yet, studies show that many executives and organizations fail to extract real value from it.
Challenging the conventional wisdom of data-driven decision-making, marketing professors and behavioral scientists Bart De Langhe and Stefano Puntoni argue that many analytics efforts flounder because data analyses are disconnected from the decisions to be made. In their important book, they offer a new approach they call decision-driven analytics. Counterintuitively, they argue that the key to making good decisions with data is to start by putting data in the background.
Drawing from their own research and teaching, as well as real-world business cases, De Langhe and Puntoni offer four pillars of decision-driven analytics and guide you around common mistakes that have held back many organizations from using data for impact.
In Decision-Driven Analytics, you will learn how to:
+ Avoid common pitfalls in data-driven decision-making;
+ Close the gap between managers and decision-making on one side, and data scientists and data analytics on the other;
+ Enhance the impact of data analytics on business outcomes;
+ Think without data to make better decisions;
+ Prepare for artificial intelligence's impact on data analytics; and
+ Evaluate the costs and benefits of decision-driven analytics.

A must-read for anyone who wants to harness the power of data for competitive advantage, Decision-Driven Analytics will equip you with the skills and tools you need to more effectively use data for business outcomes and to make better decisions in today's complex and data-rich world.

Pricing is frequently used as a key strategic lever for management to increase profitability. However, price can also be used as a lever for societal good. This book demonstrates how effective use of price can have positive societal impacts, such as helping to reduce carbon emissions, accelerating the adoption of eco-friendly products, and improving people's health outcomes and quality of life.

This book, written by two leading thinkers on pricing strategy and practice, makes the important link between the ideals of purpose in organizations and the crucial tools of how to implement change using one of the fundamental levers at the disposal of the organization. It introduces the concept of leveraging the power of pricing for both profit and societal good and then clearly explains how it can be done. Price can be used to manage demand, incentivize consumer behavior, and influence change. The impact can be effective and quick, and it is not far-fetched to say that pro-social pricing can be utilized to preserve the environment, educate citizens, promote arts, alleviate poverty, and improve health. The book outlines how corporations, governments, civil society organizations, and collaborators can use pricing power to manage the adoption of products and services across B2B and B2C. Pricing strategies include innovating, unbundling, unpackaging, collaborating, implementing new monetization models, and applying learnings from behavioral pricing.

Executives of corporate and business strategy and those dealing with brand portfolios, sustainability, social and health equity will find profound insights in this book. It will also be valuable in executive training and for graduate students.

The 'baby boom' generation, born between the 1940s and the 1960s, is often credited with pioneering new and creative ways of relating, doing intimacy and making families. With this cohort now entering mid and later life in Britain, they are also said to be revolutionising the experience of ageing. Are the romantic practices of this 'revolutionary cohort' breaking with tradition and allowing new ways of understanding and doing ageing and relating to emerge? Based on an innovative combination of sensory ethnography in salsa classes and life history interviews, this book documents the meanings of desire and romance, and 'new' - or renewed - intimacies, among women in mid and later life.

Beginning with women at a transition point, when newly single or newly dating in midlife, the chapters look back over life histories to examine prior relationship experiences at different life stages, and look forward to hopes for future intimacies. In the navigation of romance and new relationships we see the sensory, sensual and affective nature of heteronormativity, and gendered practices that are informed by memories of the past, the imagination of previous generations and class-based desires. Challenging conventional notions of the baby boomers, this book illuminates the intersections of age, class, and white normativity, making important contributions to our understanding of ageing and generation, intimacy and gender.

One of the most persistent, powerful, and dangerous notions in the history of the Jews in the diaspora is the prodigious talent attributed to them in all things economic. From the medieval Jewish usurer through the early-modern port-Jew and court-Jew to the grand financier of the nineteenth and twentieth centuries and contemporary investors, Jews loom large in the economic imagination. For capitalists and Marxists, libertarians and radical reformers, Jews are intertwined with the economy. This association has become so natural that we often overlook the history behind the making and remaking of the complex cluster of perceptions about Jews and economy, which emerged within different historical contexts to meet a variety of personal and societal anxieties and needs.
In An Economy of Strangers, Avinoam Yuval-Naeh historicizes this association by focusing on one specific time and place-the financial revolution that England underwent from the late seventeenth century that coincided with the reestablishment of the Jewish population there for the first time in almost four hundred years. European Christian societies had to that point shunned finance and constructed a normative system to avoid it, relying on the figure of the Jew as a foil. But as the economy modernized in the seventeenth century, finance became the hinge of national power. Finance's rise in England provoked intense national debates. Could financial economy, based on lending money on interest, be accommodated within Christian state and society when it had previously been understood as a Jewish practice?
By projecting the modern economy and the Jewish community onto each other, the Christian majority imbued them with interrelated meanings. This braiding together of parallel developments, Yuval-Naeh argues, reveals in a meaningful way how the contemporary and wide-ranging association of Jews with the modern economy could be created.

This timely book focuses on an overview of the fundamentals behind high-performance workplaces underpinning occupants' satisfaction, health, and productivity. To this end, it covers human, environmental, and organisational aspects proven to be of great relevance to the design of high-performance workplaces. Perhaps most significantly it looks at these characteristics both before and after the start of the COVID-19 pandemic.

From the exodus from private offices to the rise of open-plan workplaces, where, how and when people work was changing rapidly pre-COVID. Post-COVID, pandemic-imposed restrictions banished workers from offices into their homes fast, leaving organisation scrambling to keep workers functioning away from HQ. After the immediate shockwaves set by the pandemic, workers and organisations have had the time to learn about positives and negative aspects of remote working with the vast majority now questioning the need to go back to HQ and the purpose of offices. In this book, the contributors share and discuss lessons learned from research conducted in workplaces pre- and post-2020 with a view of providing a clear picture about what high-performance workplaces are about, including the key drivers behind workers' satisfaction, health, and productivity. This handbook builds on a programme of applied research conducted in workplaces led by the editors over the last decade which is aimed at understanding the synergies between the design, performance, and experience of spaces. It examines ergonomics, biophilic design, acoustics, indoor air quality, thermal comfort, diversity, leadership, psychological safety, culture, and much more.

Research findings are presented side-by-side with case studies selected from the research database led by the editors. Industry experts add to the academic voice, reinforcing the authenticity of this book and its relevance to other stakeholders found outside the academic arena, including the property and design industry, students, government, and the community in general.

The Open Access version of this book, available at http://www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND) 4.0 license.

The new paradigm in employee development assumes that employees should proactively direct their learning and growth. Most workplace learning is basically informal and occurs through daily-work routines, peer-to-peer interactions, and networking, and typically brings about signifi cant positive outcomes to both individuals and organizations. Yet, workplace learning always occurs in a predefi ned context and this context has recently changed. Hereafter, many people have been delegated to work from home or any other remote location. Many employees would like to maintain remote or hybrid work design in the future, as well. In this research monograph, the authors explore an unexplored topic in social science research concerning proactive employee development through informal learning in new ways of working (NWW).

The monograph will be of interest to students and researchers in organizational studies, organizational behavior, organizational psychology, and organizational learning, as well as human resource professionals concerned with employee development and the changing nature of work.

The business world consists of interlinked entities, which require acting cooperatively in order to reach the desired aims. Individuals are at the core of business-to-business (B2B) marketing and are responsible for making decisions, negotiating, networking, branding, and all other of the firm's vital processes. Especially in small and medium-sized enterprises (SMEs), the role of individuals is important, as those in charge of the SMEs are often the face and the mind of a company. However, the role of the individual in B2B marketing literature has often been overlooked.

This book covers the gap by providing a variety of novel perspectives that involve individuals as central figures in the B2B marketing environment. This book will provide practical implications on the topics in focus, which will bring the role and importance of individuals to the fore in the understanding of how B2B marketing works. It introduces readers to the role of embedded individual managers in developing and changing business systems and networks and consists of three core sections: cognition (individual sensemaking within a business environment), action (decision-making in business networks), and finally, contextualization (interrelation between micro- and macro-levels). Each section is supported with case studies to exemplify the research ideas presented.

Individuals in B2B Marketing offers a comprehensive investigation into this much overlooked topic and will be a valuable resource for marketing, entrepreneurship, and international business scholars and graduate students in particular.

This text provides a holistic, integrated and in-depth perspective on the growing field of customer experience (CX), in a fashion context.

Merging three core perspectives - academic, creative agency and retailer - the book takes a chronological approach to tracing the evolution of customer experience from the physical store, to omnichannel through channel convergence to consider the future of fashion retailing and customer experience. Beginning with the theoretical perspective, customer experience evolution in a fashion retail context is traced, considering the definition of customer experience, physical retail, the digitalisation of customer experience, omni-channel retail, in-store technologies and envisioning future retail CX. The retail creative agency perspective looks at how to locate and design customer experience journeys, designing harmonised CX across retail brand environments online and offline, responsible retailing and taking a human-centric approach to create visceral, wellbeing-based experiences. Finally, the retailer perspective explores real-life case studies of great customer experience from international brands, including Zara, Nike, Ecoalf, To Summer and Anya Hindmarch. Pedagogical features to aid understanding are built in throughout, including chapter objectives and reflective questions.

Comprehensive and unique in its approach, Customer Experience in Fashion Retailing is recommended reading for students studying Fashion Retail Management, Customer Experience, Retail Design and Visual Merchandising, Fashion Psychology and Fashion Marketing.

Brands started out as communication tools to influence the image of companies or products (inside-out thinking) but have developed into channels of social forces. Powerful brands impact not just customer decisions but also markets and social institutions, such as fashion trends, city life, or even social movements. This book explores the implications of Niklas Luhmann's theory of social systems for the theory and practice of agile brand management, in particular highlighting the central role of brand aesthetics and of brands as channels for mutual education between companies and consumers.

Since the rise of social media, "perfect" brands have become the mirror of community values as the communities themselves develop brand content. Brands themselves become "living systems" and evolve like systems do. The author introduces systems theory to provide a conceptual framework that integrates the different views of branding: inside-out and outside-in thinking. This Luhmannian theory of branding is discussed against the current background of (Western) societies, which are undergoing a broad shift from hard to soft selling in marketing, influenced by social media. The book is not about whether closed systems analysis and discussion can or should replace traditional management; moreover, it emphasizes the fruitful insights and demonstrates that the power of management is limited and should be extended by looking at the means of closed systems.

This book will be of primary value to scholars with an interest in systems theory and thinking, brand theory, and management. The interdisciplinary approach also makes the book a valuable resource for those researching change management, agile management, and sociology.

Data-driven and AI-aided applications are next-generation technologies that can be used to visualize and realize intelligent transactions in finance, banking, and business. These transactions will be enabled by powerful data-driven solutions, IoT technologies, AI-aided techniques, data analytics, and visualization tools. To implement these solutions, frameworks will be needed to support human control of intelligent computing and modern business systems. The power and consistency of data-driven competencies are a critical challenge, and so is developing explainable AI (XAI) to make data-driven transactions transparent.

Data- Driven Modelling and Predictive Analytics in Business and Finance covers the need for intelligent business solutions and applications. Explaining how business applications use algorithms and models to bring out the desired results, the book covers:

• Data-driven modelling
• Predictive analytics
• Data analytics and visualization tools
• AI-aided applications
• Cybersecurity techniques
• Cloud computing
• IoT-enabled systems for developing smart financial systems

This book was written for business analysts, financial analysts, scholars, researchers, academics, professionals, and students so they may be able to share and contribute new ideas, methodologies, technologies, approaches, models, frameworks, theories, and practices.

The integration of pioneering information and communication technologies has transformed the hospitality sector. This groundbreaking book delves into the transformative power of cutting-edge technologies in the world of high-end travel and accommodation. As the digital revolution continues to reshape our lives, this book offers an exclusive look at how the hospitality industry is adapting and evolving to cater to the sophisticated tastes of the modern, tech-savvy traveller.

In this eye-opening exploration, readers will be taken on a journey through the latest innovations in artificial intelligence, blockchain, and the metaverse as they intersect with the world of luxury hospitality. From AI-driven concierge services and smart hotel rooms that cater to guests' every whim to the democratization of luxury experiences through blockchain-based loyalty programmes and the rise of virtual reality travel, this book reveals the extraordinary possibilities that lie ahead for the discerning traveller.

With insights from international experts, this edited collection provides a comprehensive and engaging overview of the current and future trends shaping the industry and will be valuable to scholars and postgraduate researchers across the hospitality sector, innovation, and luxury management.

Insightful and international in scope, this significant volume explores the transition from overtourism to sustainability governance and elaborates perspectives for developing resilient destinations.

The book is split into three parts and comprises interdisciplinary contributions from renowned authors and scholars in the field, with each part including case studies to illustrate real-world applications of the topics and issues discussed. Part I provides an overview of current academic discussion on overtourism, presents theoretical concepts and illustrates the impact of the COVID-19 pandemic, as well as the development from overtourism to no-tourism. Part II discusses approaches towards a new sustainability through the lens of current research and future trends, including a possible new understanding of tourism in a post-pandemic world. Part III presents strategies to deal with overtourism, including management strategies and governance theories. Equipped with a wide range of examples and insights from across the globe, the book is intended to facilitate the ongoing journey towards a more sustainable tourism industry, that is increasingly resilient and less vulnerable to crises.

This will be of pivotal interest to academics, researchers and practitioners in the fields of tourism, over- and mass-tourism, as well as sustainability governance.

The Open Access version of this book, available at http://www.taylorfrancis.com, has been made available under a Creative Commons [Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND)] 4.0 license.

This book critically explores conflict and hostility in a range of hospitality settings and from a broad stakeholder perspective.

The provision of accommodation, food, and drink in commercial settings has conflict at its core because the commercial transaction between hosts and guests can result in a clash of expectations between the server and served. These service encounters involve stakeholders other than immediate personnel and their clients; owners, managers, local communities, and regulatory and licensing authorities also have concerns about the hotels, restaurants, and bars in their midst. The book recognises that these different stakeholders frequently have common interests but are also in conflict as their needs and goals compete with others. By reviewing these multi-agenda perspectives, the contributors offer new insights into topics such as conflict theory within the hospitality industry, human trafficking, employee conflict, dysfunctional leadership, tall poppy syndrome, and the impacts of over-tourism on host communities.

Written by leading international academics, this significant volume will be of interest to students, researchers, and academics interested in critical hospitality studies, sociology, and business, as well as anthropology and culture studies.

Projects are risky undertakings, and risk management is recognised as an integral part of managing the project. Managing Risk in Projects places risk management in its proper context in the world of project management and beyond, emphasising the central concepts essential to understanding why and how risk management matters, and presenting proven practical approaches to addressing risk in any project.

The risk management world has changed significantly since the first edition, with advances in risk management practice reflected by changes in international standards and guidelines, as well as significant developments in their implementation. This second edition reflects these changes, and has been completely updated to address progress in the practical application of risk management to projects. Two new chapters have been added, the first discussing how to manage risk in complex projects, and the second considering the role and influence of risk leaders outside the project arena in setting the context and environment for successful risk management. New material also addresses enterprise risk management and risky decision-making.

Throughout, the book offers a concise description of current best practice in project risk management whilst introducing the latest developments, to enable project managers, project sponsors and others responsible for managing risk on projects to do just that - effectively.

Largely inspired by the work of the American social psychologist Dr. Claude Steiner and the theory of Transactional Analysis, this book explores alternatives to power and how we can use these to work and manage more effectively, with integrity and joy.

Within this book, the authors examine and expand on Steiner's idiosyncratic views on the role of 'power' in our lives and work, which led to a new view of the relationship between management and power. Steiner suggested seven alternative ways to be influential, without the use of power, which include: grounding, passion, control, empathy/love, communication, knowledge, and transcendence. This book explores and describes these seven alternative sources of power in more detail, and how they can be used to produce change and increase the personal power of all, rather than playing power games.

This will be a valuable resource for managers and leaders in all types of organizations, as well as for coaches, clinicians, and anyone who is interested in forms of influence other than the use of (autocratic) power.

Public Relations Planning: A Practical Guide for Strategic Communication provides students with an in-depth understanding of the steps involved in planning and executing a successful PR campaign. Taking a strategic approach to the subject, the authors bring years of practical experience to the project, helping students see how theoretical elements fit together in reality, and preparing them for the workplace. At the same time, the book goes beyond an introductory discussion of the theory of PR planning, incorporating material from cutting-edge research in the field.

This fully updated second edition explores current trends and consequences surrounding the COVID-19 pandemic; covers the latest technological tools and techniques, as well as the ever-changing landscape of social media; and examines the role of data analytics in the PR decision-making process. Examples and vignettes have been updated so that they reflect the current state of the global PR environment, whilst learning objectives, key term definitions, and chapter exercises facilitate comprehension.

Providing a solid foundation to the PR planning process, this text is core reading for advanced undergraduate, postgraduate, and executive education students studying Public Relations Strategy, Public Relations Campaigns, and Strategic Communications.

Online resources include PowerPoint lecture slides, a test bank, answers for end-of-chapter questions, and instructor notes for the case studies.

Public Relations Planning is featured on the International Public Relations Association website.

Transnational entrepreneurs with technological know-how have been promoted by the Chinese state and academic literature as a central force for regional development of industrial competitiveness. But what motivates them, and what do they experience and aspire to when building a start-up in China? This book answers these questions by examining how socially privileged entrepreneurial talents adopt and champion the "wolf culture" - a fast-paced, competitive, and aspirational work culture - that has become prevalent since China's mass promotion of entrepreneurship and innovation.

Based on extensive field research, including participant observation and interviews in Shenzhen's high-tech industry, this book challenges the popular notion of entrepreneurship as entirely self-initiated and passion-driven. Outlining the concrete instruments of governance of the local state, the author argues that transnational talent from elite schools or elite professions is often "entrepreneured" in China. Moreover, she argues that the different standards of selection of entrepreneurial talents by state and market actors create localised precarious conditions for them. This book offers fascinating insights into the contradictions inherent in the Chinese model of entrepreneurship.

Start-up Wolf will appeal to scholars and students of China studies, the anthropology of entrepreneurship, science and technology studies, and economic geography, as well as business practitioners interested in innovation and high-tech start-ups.

The Open Access version of this book, available at http://www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND) 4.0 license.

As organizations increasingly depend on electronic information, the lack of systematic training on effective operations and security principles is causing chaos. Stories of data loss, data corruption, fraud, interruptions of service, and poor system design continue to flood our news. This book reviews fundamental concepts and practical recommendations for operations and security managers and staff. The guidelines are based on the author's 40 years of experience in these areas. The text is written in simple English with references for all factual assertions so that readers can explore topics in greater detail.