商品詳細

Consulting Skills for Facilitators and Consultants is the first road-tested guide to diagnosing and solving work-group problems. Author Sam Kaner, regarded as one of the nation's leading experts on facilitation, partners with a team of top-level specialists to provide a proven methodology for enhancing and repairing work-group dynamics. With a clear set of diagnostic skills and tools, you'll be positioned to identify what's working and what's not; by implementing the necessary solutions, you'll facilitate better communication, collaboration, and productivity. These diagnostics and repair methodologies have been used successfully for more than 15 years in organizations of all sizes and types - whether you're working with for-profit, nonprofit, public sector, or grassroots organizations, this book is your ideal guide to helping them work together more effectively.

Work groups can be tricky to navigate, and the biggest problems are often a mystery to even the group members themselves. Digging to the root of the problem and exposing its core is the consultant's magic wand, and this book provides a time-tested formula for getting there quickly.

• Identify a group's core strengths and weaknesses
• Put an end to underlying self-defeating patterns
• Enhance work group productivity and cohesion
• Streamline group dynamics to facilitate innovation

When people come together to work toward a common goal, the results can fall anywhere between total synergy and total chaos. The facilitator's job is to tilt the scales toward outstanding performance by exposing issues and providing solutions. Consulting Skills for Facilitators and Consultants provides a real-world methodology for bringing groups together to achieve their potential.