商品詳細

Health care scandals highlighting failure within organisations continue to dominate the news, domestically and abroad. These failures include examples of poor care delivery, lack of openness, transparency and candour and lack of valuing staff leading to significant retention issues. Ensuring the voices of patients and staff are heard is central to addressing some of these current challenges, including a commitment to truly value and retain our very important health care work force, and achieving a just and learning fair culture for all is central to improving patient safety.

This book takes the reader on a leadership journey in understanding effective leadership at all levels underpinned by organisational learning principles. It combines an exploration of theories relating to cultural change, with practical solutions gained from insights from a range of key thought leaders in how we can improve leadership and achieve a just and learning culture across health care. The book also provides practical examples and shares insights from key thought leaders in the industry.