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Post-Crisis Communication : Unpacking Emotion and Coping through Memorials.
・ISBN 978-1-032-90627-0 hard GB£ 67.99
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電子版あり 大学・学術機関向け電子ブック（eBook）ISBN 978-1-003-55896-5
| 著者・編者 | Tachkova, Elina R., |
|---|---|
| シリーズ | Routledge Focus on Communication Studies |
| 出版社 | (Routledge, UK) |
| 出版年月 | 2026.07 |
| ページ数 | 130 pp. |
| 言語 | ENG |
| ニュース番号 | ＜771-1076＞ |
解説
This book unpacks the role of memorials as artifacts of post-crisis communication.
Drawing on real-life cases from around the world, this book exemplifies how emotion affects crisis communication and how memorials could be used to help people cope with the trauma of a crisis. Situating crisis communication in the context of Public Relations, this book examines how organizations can communicate more effectively and proposes ways to enhance the well-being of victims and non-victims by means of ethical post-crisis communication. The author integrates the study of memorials in other disciplines with a specific focus and application in crisis communication, discussing the importance of internal crisis communication for both organizations and employees. Presenting and critiquing existing post-crisis communication rhetoric, this volume proposes ways to enhance ethical communication with care to facilitate healing for stakeholders affected by a severe crisis.
This book will be of interest to students and researchers in Crisis Communication, Organizational Communication, Public Relations and Strategic Communication.