株式会社極東書店トップ ＞ 商品一覧 ＞ Innovations and Strategies in Logistics and Customer Satisfaction.
商品詳細
Innovations and Strategies in Logistics and Customer Satisfaction.
・ISBN 978-3-032-27001-6 paper EUR 49.99
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| 著者・編者 | Ismail, Azman / Zulkipli, Fatin Nur / Firdaus, Muhammad Iqbal / O?chsner, Andreas (eds.), |
|---|---|
| シリーズ | (SpringerBriefs in Applied Sciences and Technology) |
| 出版社 | (Springer Nature Switzerland AG, SZ) |
| 出版年月 | 2026 |
| ページ数 | 127 pp. |
| 言語 | ENG |
| ニュース番号 | ＜A05-69520＞ |
解説
This book delves into the latest advancements and strategic approaches in logistics management and customer satisfaction. Through a series of meticulously researched chapters, it explores topics such as blockchain technology's role in logistics transparency, forecasting cargo movement during the new normal, and the impact of brand image and service quality on customer satisfaction in various sectors. Case studies mentioned inside this book illustrate real-world applications and challenges. Its content provides a holistic view of the current landscape and future trends in logistics and customer service excellence.