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商品詳細
Manage IT!: Organizing IT Demand and IT Supply. 2005 ed.
・ISBN 978-1-4020-3639-2 hard EUR 99.99
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| 著者・編者 | Thiadens, Theo, |
|---|---|
| 出版社 | (Springer-Verlag New York Inc., US) |
| 出版年月 | 2005 |
| ページ数 | 618 pp. |
| 言語 | ENG |
| ニュース番号 | ＜A05-36044＞ |
解説
This reference divides its coverage into five closely examined sections: 1) IT management tasks, and the importance of transparent IT architecture to meeting functional and performance demands; 2) Traditional IT management, discussed in light of current methods and standards; 3) Controlling IT, both from internal and customer care perspectives; 4) financial, personnel, legal and security aspects in IT, including service agreements and standardization. The final section discusses the future of IT. The material is richly illustrated with case studies, and supported by the website www.ict-management.com where every chapter can be found in the form of a presentation.