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商品詳細
Knowledge Management and Quality Management in Reshaping Library and Information Services : A Synergistic Approach. 図書館・情報科学の再形成におけるナレッジ・マネジメントと品質管理
・ISBN 978-3-032-11785-4 hard EUR 129.99
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| 著者・編者 | Madge, Octavia-Luciana / Popescu, Elena, |
|---|---|
| 出版社 | (Palgrave Macmillan, UK) |
| 出版年月 | 2026.02 |
| ページ数 | 327 pp. |
| 言語 | ENG |
| ニュース番号 | ＜762-6＞ |
解説
This book offers an original and research-informed examination of how Quality Management and Knowledge Management can be effectively integrated to enhance the performance and strategic development of libraries and information services. Focusing on academic, research, school, and public libraries, it explores how these managerial approaches intersect to improve service quality, user engagement, and knowledge sharing. Combining conceptual analysis with practical perspectives and designed for librarians, information professionals, and Library and Information Science students, as well as for practitioners in quality and knowledge management, this book highlights how libraries can evolve as dynamic, knowledge-driven institutions in the digital era.