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商品詳細
Embracing Sustainability Management Through Excellence in Services: Selected papers from the 26th Excellence In Services International Conference, University of West Scotland, Paisley, 2023.
・ISBN 978-3-031-65117-5 paper EUR 199.99
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| 著者・編者 | Ciasullo, Maria Vincenza / Martin, Jacques / Brunetti, Federico (eds.), |
|---|---|
| シリーズ | (Springer Proceedings in Business and Economics) |
| 出版社 | (Springer International Publishing AG, SZ) |
| 出版年月 | 2025 |
| ページ数 | 217 pp. |
| 言語 | ENG |
| ニュース番号 | ＜A05-29150＞ |
解説
This book provides a comprehensive overview, including critical aspects of and opportunities for effective sustainability management in today's unpredictable and fragile business landscapes.
Presenting the outcomes of the 26th Excellence in Services International Conference, held in Paisely, UK, on August 31-September 1, 2023, the book brings together both selected research contributions and numerous best-practice examples in sustainability management. As such, it will help managers to improve their sustainability-related decision-making processes at various levels of the business ecosystem and integrate service excellence as a new way of thinking.