株式会社極東書店トップ ＞ 商品一覧 ＞ ITIL (R) 2011 At a Glance.
商品詳細
ITIL (R) 2011 At a Glance.
・ISBN 978-1-4614-3896-0 paper EUR 49.99
￥13,361.- (税込) ※（※）価格はご注文時の参考価格となります。
納品価格につきましては書籍の入荷時点で確定となります。
版元の原価改定、外国為替の変動等により異なる場合がございますので、予めご了承下さい。
お気に入り
★★★
| 著者・編者 | Long, John O., |
|---|---|
| シリーズ | (SpringerBriefs in Computer Science) |
| 出版社 | (Springer-Verlag New York Inc., US) |
| 出版年月 | 2012 |
| ページ数 | 95 pp. |
| 言語 | ENG |
| ニュース番号 | ＜A05-24847＞ |
解説
"ITIL (R) 2011 At a Glance" is an important update to the internationally-recognized ITIL (R) best practices for IT Service Management. "ITIL (R) 2011 At a Glance" provides graphical and textual memory joggers for the primary concepts of those best practices. IT organizations worldwide are implementing ITIL (R) as a vehicle for improving IT service quality and improve return on investment for IT services. This book is an update based on the ITIL 2011 Update. The desk reference's unique graphical approach will take otherwise complex textual descriptions and make the information accessible in a series of consistent, simple diagrams. "ITIL (R) 2011 At a Glance" will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL (R) implementation.