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商品詳細
Confrontation Management: Improve Performance and Maintain Relationships.
・ISBN 978-1-4758-4930-1 hard US$ 62.00
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| 著者・編者 | Miller, Sam, |
|---|---|
| 出版社 | (Rowman & Littlefield Publishers, US) |
| 出版年月 | 2019 |
| ページ数 | 90 pp. |
| 言語 | ENG |
| ニュース番号 | ＜A05-1101＞ |
解説
The ability to successfully confront an employee AND maintain a quality relationship is a skill impediment for many school leaders. Confrontation Management is a practical framework to help any leader plan and facilitate a confrontational conversation. The reader will learn how to:
Appropriately beginning a confrontational conversationHow to invite employees into a conversation and avoid a "top-down" meetingCommon tactics used by employees to torpedo a meetingSuccessfully pivoting a conversation from issues or concerns to solutionsEnding a conversation with a plan and on a positive note
Confrontation Management is the ultimate guide to making sure that confrontation is facilitated effectively and the school leader's relationship with staff continues to result in a positive school culture.