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Communicating and Organizing in Complex Operational Situations : An Empirical Study of Communication Structures in Staff Work.
・ISBN 978-3-658-48954-0 paper EUR 109.99
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| 著者・編者 | Celikler, Jana M., |
|---|---|
| 出版社 | (Springer, GW) |
| 出版年月 | 2025.09 |
| ページ数 | 236 pp. |
| 言語 | ENG |
| ニュース番号 | ＜754-340 754-393＞ |
解説
Jana M. Celikler examines the creation, maintenance, and design of communication structures and processes within situation briefings in the staff work of civil and disaster protection organizations. Based on a conversation analysis of 45 situation briefings, which the author documented through participant observation, she develops a phase model that represents the individual phases in the communication process of a situation briefing, taking into account phase-specific communication patterns. Based on her findings, she formulates design recommendations for conducting situation briefings.