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This insightful Research Handbook examines the role of Information Systems & Technology (IS&T) across multiple fields including artificial intelligence, cloud computing, business intelligence and mobile communication. It discusses the ethical implications of IS&T, including risks to privacy and security, and outlines potential solutions to these challenges.

Contributing authors illustrate the complex and rapidly evolving state of the field, analysing case studies that demonstrate the transformative impact of technology on global business organizations. They provide insight into the design and usage of information systems, rethinking current paradigms around the development of smart technologies, automated computations and digital transformations for industrial applications. This Research Handbook showcases how information systems can be used to advance intelligence systems, smart drones and configured chatbots, while examining the impact of blended learning platforms on online learning during the COVID-19 pandemic.

The Research Handbook on Information Systems and Technology is an essential guide for students and scholars in science and technology, IS and sociology. Its practical approach to a diverse range of industries will also greatly benefit practitioners and researchers in knowledge management, technology design and innovation.