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The Race Without a Finish Line: America's Quest for Total Quality.
・ISBN 978-1-55542-462-6 hard US$ 45.00
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| 著者・編者 | Schmidt, Warren H. / Finnigan, Jerome P., |
|---|---|
| 出版社 | (Jossey-Bass Inc.,U.S., US) |
| 出版年月 | 1992 |
| ページ数 | 402 pp. |
| 言語 | ENG |
| ニュース番号 | ＜A03-73648＞ |
解説
Based on interviews and site visits with twelve Baldrige National Quality Award-winning companies as well as with two winners of the President's Quality and Productivity Award. A complete guide for implementing total quality management (TQM) in all organizations. Lessons learned by leading TQM companies will help managers and executives assess an organization's readiness for TQM and prepare for the cultural revolution required to truly embrace quality.