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Conflict Management. Softcover reprint of the original 1st ed. 2016
・ISBN 978-3-319-81143-7 paper EUR 46.99
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| 著者・編者 | Proksch, Stephan, |
|---|---|
| シリーズ | (Management for Professionals) |
| 出版社 | (Springer International Publishing AG, SZ) |
| 出版年月 | 2018 |
| ページ数 | 134 pp. |
| 言語 | ENG |
| ニュース番号 | ＜A03-35756＞ |
解説
This book draws on a wide range of practical examples to describe how conflicts within organisations are traditionally managed and the complementary conflict management methods that can be employed. Stephan Proksch clearly explains these innovative methods and their potential applications. The central focus is on mediation as an effective form of conflict resolution. Discussion and questioning techniques as conflict management tools are explained in simple and concise terms.