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Excess Baggage: Leveling the Load and Changing the Workplace.
・ISBN 978-0-415-78377-4 paper GB£ 46.99
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| 著者・編者 | Rosskam, Ellen / Elling, Ray, |
|---|---|
| シリーズ | (Critical Approaches in the Health Social Sciences Series) |
| 出版社 | (Routledge, UK) |
| 出版年月 | 2018 |
| ページ数 | 288 pp. |
| 言語 | ENG |
| ニュース番号 | ＜A02-66018＞ |
解説
Based on groundbreaking research on the working conditions of airport check-in workers in two countries, a previously unstudied category of predominantly women workers, Ellen Rosskam describes a form of work characterized as modern-day Taylorism. An occupation greatly affected by new forms of work organization and management practices-caught in the throes of rapid change due to international competition, alliances, mergers, and the application of cost-efficiency strategies-check-in work has been undermined in recent years by the adverse effects of liberalization and technological change.By peeling away the veneer of glamour associated with airport check-in work, Rosskam reveals how changes in work organization in this sector have de-skilled, disempowered, and ultimately demoralized workers. In "Excess Baggage", weaving through the psychological distress, physical pain from musculoskeletal disorders, strain, and violence that check-in workers experience and describe in their own words, a picture emerges of a job perceived to be "safe," "clean," "glamour girl" work, but which is comparable to industrial workplaces that require heavy manual lifting, obligingly performed in skirts, dresses, and pretty little shoes.