株式会社極東書店トップ ＞ 商品一覧 ＞ Improving Service Level Engineering: An Intuitionistic Fuzzy Approach. Softcover reprint of the original 1st ed. 2018
商品詳細
Improving Service Level Engineering: An Intuitionistic Fuzzy Approach. Softcover reprint of the original 1st ed. 2018
・ISBN 978-3-319-86684-0 paper EUR 99.99
￥26,726.- (税込) ※（※）価格はご注文時の参考価格となります。
納品価格につきましては書籍の入荷時点で確定となります。
版元の原価改定、外国為替の変動等により異なる場合がございますので、予めご了承下さい。
お気に入り
★★★
| 著者・編者 | Schuetze, Roland, |
|---|---|
| シリーズ | (Fuzzy Management Methods) |
| 出版社 | (Springer International Publishing AG, SZ) |
| 出版年月 | 2018 |
| ページ数 | 195 pp. |
| 言語 | ENG |
| ニュース番号 | ＜A02-59935＞ |
解説
This book examines how fuzzy methods can be employed to manage service levels in business and IT alignment. It starts by mapping the dependencies of service level agreements, coming up with gradual and bi-polar concepts to eventually classify the level of coupling by intuitionistic fuzzy sets. The second part presents an approach to analyze the impact of service failures using intuitionistic fuzzy methods (IFSFIA). Lastly, the third part of the book extends the concept towards business and IT-aligned service-level engineering and provides two use cases.