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Controlling the Costs of Conflict: How to Design a System for Your Organization.
・ISBN 978-0-7879-4323-3 paper US$ 54.50
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| 著者・編者 | Slaikeu, Karl A. / Hasson, Ralph H., |
|---|---|
| 出版社 | (Jossey-Bass Inc.,U.S., US) |
| 出版年月 | 1998 |
| ページ数 | 256 pp. |
| 言語 | ENG |
| ニュース番号 | ＜A02-24139＞ |
解説
Written for non-experts in jargon-free language, this work shows how to create systems within organizations that preempt the monetary, strategic, and emotional costs associated with on-the-job conflict. Its clear and simple approach translates advanced concepts into practical how-tos and provides readers with four guiding principles they can follow to create conflict control systems of their own. Amply illustrated with real-world examples, it details the policies, procedures, and practices that make for successful control systems and tells precisely how to implement them.