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The postal and delivery sector has been the subject of considerable interest in recent years. This book brings together a number of contributions directed at understanding developments in the field of postal reform. The authors review the experience and plans of individual countries to provide some perspective on the problems faced in the area and the varied approaches being taken to address them. They also review key elements of policy and strategy that are important in this debate.

Gradual change occurred throughout the world's postal systems during the 1990s and into the 21st century. Regulatory and legal developments, together with advances in micro-electronics, fiber optics, and electronic substitution, continue to have a major impact on the sector. Regulatory changes have been most visible in Europe with the approval of the 3rd Postal Directive for the European Union in 2008. However, Europe has not been alone in facing these changes. Legislators in the US have also attempted to respond to changes in postal markets with the Postal Accountability and Enhancement Act of 2006 (PAEA). Similar trends toward restructuring and reform of the sector are evident in other countries as well. This comprehensive book analyzes and describes the forces underlying these changes, the nature of the responses to them at national and regional levels, and some of the major challenges that postal operators, postal customers, and regulators are likely to encounter in the future.

Scholars and students of regulation in general and those specifically interested in the postal and delivery sector will find this volume invaluable, as will policymakers and professionals within the industry.