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Chatbot Research and Design: 4th International Workshop, CONVERSATIONS 2020, Virtual Event, November 23-24, 2020, Revised Selected Papers. 1st ed. 2021
・ISBN 978-3-030-68287-3 paper EUR 49.99
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| 著者・編者 | Folstad, Asbjorn / Araujo, Theo / Papadopoulos, Symeon / Law, Effie L.-C. / Luger, Ewa / Goodwin, Morten / Brandtzaeg, Petter Bae (eds.), |
|---|---|
| シリーズ | (Lecture Notes in Computer Science) |
| 出版社 | (Springer Nature Switzerland AG, SZ) |
| 出版年月 | 2021 |
| ページ数 | 219 pp. |
| 言語 | ENG |
| ニュース番号 | ＜A01-82580＞ |
解説
This book constitutes the proceedings of the 4th International Workshop on Chatbot Research and Design, CONVERSATIONS 2020, which was held during November 23-24, 2020, hosted by the University of Amsterdam. The conference was planned to take place in Amsterdam, The Netherlands, but changed to an online format due to the COVID-19 pandemic.
The 14 papers included in this volume were carefully reviewed and selected from a total of 36 submissions. The papers in the proceedings are structured in four topical groups: Chatbot UX and user perceptions, social and relational chatbots, chatbot applications, and chatbots for customer service. The papers provide new knowledge through empirical, theoretical, or design contributions.