株式会社極東書店トップ ＞ 商品一覧 ＞ The Language of Patient Feedback : A Corpus Linguistic Study of Online Health Communication.
商品詳細
The Language of Patient Feedback : A Corpus Linguistic Study of Online Health Communication.
・ISBN 978-1-138-70277-6 2019 hard GB£ 171.99
￥54,486.- (税込) ※（※）価格はご注文時の参考価格となります。
納品価格につきましては書籍の入荷時点で確定となります。
版元の原価改定、外国為替の変動等により異なる場合がございますので、予めご了承下さい。
・ISBN 978-1-032-33848-4 2022 paper GB£ 47.99
￥15,203.- (税込) ※（※）価格はご注文時の参考価格となります。
納品価格につきましては書籍の入荷時点で確定となります。
版元の原価改定、外国為替の変動等により異なる場合がございますので、予めご了承下さい。
電子版あり 大学・学術機関向け電子ブック（eBook）ISBN 978-0-429-25926-5
| 著者・編者 | Evans, Craig, |
|---|---|
| シリーズ | Routledge Applied Corpus Linguistics |
| 出版社 | (Routledge, UK) |
| ページ数 | 258 pp. |
| 言語 | ENG |
| ニュース番号 | ＜649-L2167 649-L3221＞ |
解説
The Language of Patient Feedback provides a unique insight into a diverse range of issues related to healthcare. Through the comprehensive and detailed interrogation of 29 million words of online patient feedback on the NHS in England, as well as 11 million words of responses to the feedback from NHS providers, this book:
- Uses a combination of computer-assisted and human analysis (Corpus-Assisted Discourse Analysis) to examine the extent to which characteristics like age and gender result in different types of evaluation.
- Investigates why nurses, doctors, dentists and receptionists are associated with very distinct types of feedback.
- Demonstrates the ways that NHS staff respond to comments and what this reveals about underlying institutional ideologies and practices.
- Concludes with suggestions for key recommendations that the NHS could act upon to improve the overall level of care it provides, as well as reflecting on what patient evaluation can actually tell us.
The Language of Patient Feedback is key reading for anyone undertaking research within corpus linguistics, discourse analysis and health communication.