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Sales Management : Analysis and Decision Making. 11th ed. 販売管理－分析と意思決定 第11版
・ISBN 978-1-032-42634-1 hard GB£ 225.00
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・ISBN 978-1-032-42635-8 paper GB£ 92.99
￥29,459.- (税込) ※（※）価格はご注文時の参考価格となります。
納品価格につきましては書籍の入荷時点で確定となります。
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| 著者・編者 | Ingram, Thomas / LaForge, Raymond / Avila, Ramon et al., |
|---|---|
| 出版社 | (Routledge, UK) |
| 出版年月 | 2023.11 |
| ページ数 | 350 pp. |
| 言語 | ENG |
| ニュース番号 | ＜705-460＞ |
解説
This 11th edition of Sales Management continues the tradition of blending the most recent sales management research with the real-life "best practices" of leading sales organizations and sales professionals.
Reflecting today's emphasis on analytics and customer experience (CX), this edition focuses on the importance of employing different data-based selling strategies for different customer groups, as well as integrating corporate, business, marketing, and sales-level strategies and plans. Sales Management includes coverage of the current trends and issues in sales management, along with real-world examples from the contemporary business world that are used throughout the text to illuminate chapter discussions.
The new 11th edition includes:
- Emphasis on data-driven decision making, ethics, the use of artificial intelligence, the customer experience, leadership, sales enablement technology, and new communication technologies
- Updated end-of-chapter cases with application questions, along with skill-building experiential exercises with discovery investigations and focused role plays, which place students in the role of sales manager
- Updated ethical dilemmas for students to practice ethical decision making
- Revised 'Sales Management in Action' boxes
- Multiple vignettes embedded in each chapter featuring sales management professionals and well-known companies discussing key topics from that chapter
This text is core reading for postgraduate, MBA, and executive education students studying sales management. An updated online instructor's manual with solutions to cases and exercises, a revised test bank, and updated PowerPoints is available to adopters.