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Distributed technologies are managed very differently from the technologies IT is used to handling and this text is a blueprint to help managers understand the implications and survive the transition. It covers issues, technologies, and the impact of technologies in three areas: planning and building the distributed environment; developing applications for the distributed environment network; and application management in the distributed environment. The authors also provide sections on how to manage change, how to reskill staff, and how to reengineer the IT department, providing a comprehensive overview of the technical components of a distributed environment.