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Achieving Quality Through Continual Investment.
・ISBN 978-0-471-09220-9 hard US$ 278.95
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| 著者・編者 | Burrill, Claude W. / Ledolter, Johannes, |
|---|---|
| 出版社 | (Wiley, US) |
| 出版年月 | 1999 |
| ページ数 | 630 pp. |
| 言語 | ENG |
| ニュース番号 | ＜260-5039＞ |
解説
With a lack of appropriate textbooks available for the new quality management courses now proliferating at business schools, this book fills a crucial need in this growing and changing market. The authors bring a unique blend of experience to the text, including academia, consulting in manufacturing and service industries, and a strong information technology background. The text achieves a balance of both managerial and statistical coverage, with an emphasis on processes and hands-on discussion of quality tools. Case studies and extensive examples complement the text.
The text is written for a "management-oriented" course that emphasizes the managerial aspects of quality; basic statistical tools for achieving quality are also covered. The other book by Ledolter and Burrill (Statistical Quality Control: Strategies and Tools for Continual Improvement, Wiley, 1999) can be used for an in-depth discussion of statistical tools.