株式会社極東書店トップ ＞ 商品一覧 ＞ Advances in Services Marketing and Management, Vol. 7.
商品詳細
Advances in Services Marketing and Management, Vol. 7.
・ISBN 978-0-7623-0363-2 hard US$ 150.99
￥35,376.- (税込) ※（※）価格はご注文時の参考価格となります。
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お気に入り
★★★
| 著者・編者 | Swartz, Teresa A. / Bowen, D. E. / Brown, S. W. (eds.), |
|---|---|
| 出版社 | (Emerald, UK) |
| 出版年月 | 1998 |
| ページ数 | 319 pp. |
| 言語 | ENG |
| ニュース番号 | ＜260-4824 000-28684＞ |
解説
This interdisciplinary series focuses on new, fresh ideas in services marketing and management and is committed to encouraging scholars new to the area of services to pursue innovative and interdisciplinary services-related research. Also encouraged is work that crosses the boundaries between academic research and business practice. Leading scholars will delve into services issues such as service quality, internal marketing, service design, human resources in services, services operations, etc. Included are directions for future research and managerial implications. An added feature is a services in action section addressing in depth some aspect of a service organizations practice which is on the cutting edge. Leading service firms will share how they have innovatively applied services principles in business practice.