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商品詳細

Name: I Hear What You Say, But What Are You Telling Me?: The Strategic Use of Nonverbal Communication in Mediation.
Author: Madonik, B.G.
ISBN: 978-0-7879-5709-4

I Hear What You Say, But What Are You Telling Me?: The Strategic Use of Nonverbal Communication in Mediation.

・ISBN 978-0-7879-5709-4 hard

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著者・編者	Madonik, B.G.,
出版社	(Jossey-Bass, US)
出版年月	2001
ページ数	287 pp.
言語	ENG
ニュース番号	＜260-11442＞

解説

I Hear What You Say, But What Are You Telling Me? is a fascinating, original, and invaluable tool kit filled with practical information and techniques for mediators who want to use nonverbal communication to their strategic advantage. Employing a proven process, Barbara Madonik--communication expert, mediator, and international consultant--reveals what it takes to understand, analyze, and utilize nonverbal communication to greatly enhance the mediation process.