商品詳細

This book outlines a practical and innovative process for getting results. The authors outline a step-by-step guide that shows how to focus company-wide efforts on desired results, create a positive working environment that encourages achievement, and practice continuous improvement to sustain and improve operating results. It includes a wealth of illustrative case studies, vignettes and self-assessments, based on extensive research and includes data gathered from more than 1200 managers.