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商品詳細

Grading Health Care: The Science and Art of Developing Consumer Scorecards.

Grading Health Care: The Science and Art of Developing Consumer Scorecards.

・ISBN 978-0-7879-4027-0 hard US$ 64.95

¥15,217.- (税込) (※)価格はご注文時の参考価格となります。
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お気に入り
著者・編者Hanes, Pamela P. / Greenlick, Merwyn R.,
出版社 (Jossey-Bass Inc.,U.S., US)
出版年月1998
ページ数203 pp.
言語ENG
ニュース番号<A00-88352>

解説

Informing Health Care Purchasers

In today's competitive marketplace, health care providers, corporate purchasers, and health care executives are focusing their attention on quality, value, and accountability.

This valuable resource provides health care practitioners, administrators, and policymakers with the pertinent information they need to create a scientific method of measuring customer satisfaction.