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Saying It Right: Tools for Deft Leadership.
・ISBN 978-1-4758-5611-8 hard US$ 59.00
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お気に入り
★★★
| 著者・編者 | Gilbert, Michael B., |
|---|---|
| 出版社 | (Rowman & Littlefield Publishers, US) |
| 出版年月 | 2020 |
| ページ数 | 164 pp. |
| 言語 | ENG |
| ニュース番号 | ＜A00-75633＞ |
解説
Saying it Right deals with the techniques and processes necessary to transmit and understand messages from people inside and outside of organizations. It looks at problems that can impede communication and outlines methods for understanding others. Important in this understanding are how people perceive the world, what they need to motivate them, what channels they prefer, and the predictable patterns of distress they exhibit when they do not get their needs met positively.