株式会社極東書店トップ ＞ 商品一覧 ＞ Consumer Management in the Internet Age: How Customers Became Managers in the Modern Workplace.
商品詳細
Consumer Management in the Internet Age: How Customers Became Managers in the Modern Workplace.
・ISBN 978-1-4985-9223-9 paper US$ 44.99
￥10,540.- (税込) ※（※）価格はご注文時の参考価格となります。
納品価格につきましては書籍の入荷時点で確定となります。
版元の原価改定、外国為替の変動等により異なる場合がございますので、予めご了承下さい。
お気に入り
★★★
| 著者・編者 | Sperber, Joshua, |
|---|---|
| 出版社 | (Lexington Books, US) |
| 出版年月 | 2021 |
| ページ数 | 154 pp. |
| 言語 | ENG |
| ニュース番号 | ＜A00-74076＞ |
解説
Consumer Management in the Internet Age: How Customers Became Managers in the Modern Workplace analyzes online consumer management, a practice in which customers monitor, report on, and-sometimes unwittingly-discipline workers through writing and posting online reviews. Based on case studies of the websites Yelp and Rate My Professors (RMP), Joshua Sperber analyzes how online reviewing, a popular contemporary hobby, tells us much about the collapse of the barriers separating work and leisure as well as our need for collective purpose and community wherever we can find it. This book explores the economic implications of online reviews, as reviews provide both valuable free content for websites and surveillance of, respectively, restaurant servers and college instructors.