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Knowledge in Servitization Management : A Comparative View. 白肌邦生、小坂満隆他著 サービス化経営における知識－比較的視点
・ISBN 978-3-031-18686-8 hard EUR 44.99
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★★★
| 著者・編者 | Belal, H. M. / Shirahada, Kunio / Kosaka, Michitaka et al., |
|---|---|
| シリーズ | Palgrave Pivot |
| 出版社 | (Palgrave Macmillan, UK) |
| 出版年月 | 2023 |
| ページ数 | 106 pp. |
| 言語 | ENG |
| ニュース番号 | ＜691-334＞ |
解説
The last two decades have seen a shift towards service-based value in a process referred to as servitization. Manufacturers have been challenged to create relevant knowledge and adapt to this change.
This book has two key purposes. First of all, the authors examine the theoretical underpinnings of knowledge management and servitization, before proposing a conceptual model for knowledge co-creation and organizational knowledge management processes. Then, the model is tested through a series of case studies from Japan and Malaysia, providing insight into experiences of business transformation from produce-centric to service-centric in developed and developing Asian economies.
This book will be of interest to academics, students and practitioners in servitization, knowledge creation and knowledge management, especially those interested in Asian economies.