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商品詳細
Time's Up! : The Subscription Business Model for Professional Firms.
・ISBN 978-1-119-89352-3 hard US$ 40.00
￥9,372.- (税込) ※（※）価格はご注文時の参考価格となります。
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| 著者・編者 | Dunn, Paul / Baker, Ronald J., |
|---|---|
| 出版社 | (Wiley, US) |
| 出版年月 | 2023.01 |
| ページ数 | 400 pp. |
| 言語 | ENG |
| ニュース番号 | ＜688-380＞ |
解説
Put values-and value-over volume with a professional services subscription model
Professional firms are built on relationships. But you wouldn't know it by observing their predominant business model - a model centered on selling transactions and inputs, not outcomes that deepen and strengthen relationships.
Time's Up! offers you a guide to building a more valuable firm, one where relationships and lifetime customer value are at the center of how you create and capture value. You'll learn how to:
- Create customer lifetime values that far exceed acquisition and retention costs
- Move customer relationships to the center of your firm
- Leverage the collective knowledge of your customers
- Elevate customers from where they are to their desired future by providing transformations, where the customer is the product.
Only uncommon offerings command uncommon prices. Time's Up! introduces you to a revolutionary new business model that transforms your firm, your teams and your results with the customer right at the center of the process.