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Organisational Responses to Social Media Storms : An Applied Analysis of Modern Challenges.
・ISBN 978-3-030-49976-1 hard EUR 49.99
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| 著者・編者 | Phippen, Andy / Bond, Emma, |
|---|---|
| 出版社 | (Palgrave Macmillan, UK) |
| 出版年月 | 2020 |
| ページ数 | 95 pp. |
| 言語 | ENG |
| ニュース番号 | <659-L1631 659-L4117> |
解説
This book explores the growing phenomenon of the social media storm in the context of educational establishments. With a methodological approach that draws on aspects of virtual and offline ethnography, the text presents a series of case studies of public online risk-related incidents. Our ethnographic methodology adopts the use of unobtrusive data collection approaches, to explore publicly available data from online interactive behaviours. Drawing on a range of methods from internet mediated research (IMR) to inform our ethnographic account, the book provides an in-depth exploration of the public and organisational discourses arising from four short, clear high-profile internet risk case studies in the education sector ranging from early year to higher education. It considers the social construction of a new 'risk' culture arising computer-mediated social interactions and its impact on, and response by, the organisations and society.