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Integrating Business Management Processes. Volume 2 : Support and Assurance Processes. 経営管理プロセスの統合 第2巻：支援・保証プロセス
・ISBN 978-0-367-48548-1 2020 hard GB£ 61.99
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・ISBN 978-0-367-52997-0 2022 paper GB£ 61.99
￥19,638.- (税込) ※（※）価格はご注文時の参考価格となります。
納品価格につきましては書籍の入荷時点で確定となります。
版元の原価改定、外国為替の変動等により異なる場合がございますので、予めご了承下さい。
電子版あり 大学・学術機関向け電子ブック（eBook）ISBN 978-1-003-04283-9
| 著者・編者 | De Silva, Titus, |
|---|---|
| 出版社 | (Productivity Pr., US) |
| ページ数 | 224 pp. |
| 言語 | ENG |
| ニュース番号 | ＜658-L1039 658-P2027＞ |
解説
Integrating Business Management Processes: Volume 2: Support and Assurance Processes (978-0-367-48548-1)
Shelving Guide: Business & Management
The backbone of any organisation is its management system. It must reflect the needs of the organisation and the requirements of its customers. Compliance with legal requirements and ethical environmental practices contributes towards the sustainability of the management system. Whatever the state of maturity of the management, this book, one of three, provides useful guidance to design, implement, maintain and improve its effectiveness.
This volume provides a comprehensive coverage of the key support and assurance processes. Topics include document control, communication, marketing, information systems and technology, human resource management, training and development, customer relations management, financial management and measurement and analysis to name a few.
This book, with its series of examples and procedures, shows how organisations can benefit from satisfying customer requirement and the requirements of ISO standards to gain entry into lucrative markets.
Titus De Silva is a consultant in management skills development, pharmacy practice, quality management and food safety and an advisor to the newly established National Medicines Regulatory Authority (NMRA) in Sri Lanka.