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Concepts of Quality Connected to Social Media and Emotions.
・ISBN 978-3-658-28866-2 paper EUR 49.99
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| 著者・編者 | Vlad, Denisa Elena, |
|---|---|
| シリーズ | Sustainable Management, Wertschöpfung und Effizienz |
| 出版社 | (Springer Gabler, GW) |
| 出版年月 | 2020 |
| ページ数 | 222 pp. |
| 言語 | ENG |
| ニュース番号 | ＜656-L1958 656-L760＞ |
解説
Denisa Elena Vlad highlights the influence of social media and emotions on the consumer and his perception of the quality of products. She brings attention to new popular concepts like "post-truth" and "fake news" as well as the relationship between these concepts and human emotions. The author defines the concept of quality and highlights its subjectivity, clarifying the influence of social media by creating expectations among all consumers and how their emotions reconfigure business and all information presented online.
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