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Labor in the Tourism and Hospitality Industry : Skills, Ethics, Issues, and Rights. ツーリズム・ホスピタリティ産業における労働
・ISBN 978-1-77188-731-1 2020 hard GB£ 131.00
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・ISBN 978-1-77463-415-8 2021 paper GB£ 82.99
￥26,291.- (税込) ※（※）価格はご注文時の参考価格となります。
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電子版あり 大学・学術機関向け電子ブック（eBook）ISBN 978-0-429-46509-3
| 著者・編者 | Elshaer, Abdallah M. / Marzouk, A. M. (ed.), |
|---|---|
| シリーズ | Advances in Hospitality and Tourism |
| 出版社 | (Apple Academic Pr., US) |
| ページ数 | 548 pp. |
| 言語 | ENG |
| ニュース番号 | ＜654-782 654-P2521＞ |
解説
An organization's workforce is arguably the greatest asset of any organization, and tourism and hospitality is an extremely labor-intensive industry. This volume takes an in-depth look at workforce issues in the tourism and hospitality industry, focusing on labor skills, ethics, rights, and more. It examines manpower planning beyond forecasting estimates to include investigative techniques in a way that offers insight for economic planning in both tourism and tourism education. The authors use economic, sociological, and psychological analysis and take a pragmatic stance on the challenges of the workforce.
The authors look at the specifics of the labor market of the tourism and hospitality industry, discussing the current status of the industry's organizations and how they are suffering labor shortages (qualitative or quantitative) and constant turnover-resulting in significant costs to organizations. Topics such as low wages and overdependence on tipping, workforce diversity, technological change resistance, and seasonality issues, and more are examined. The volume also provides a section on labor rights in the tourism and hospitality industry, which looks at labor trafficking and issues in social justice and human rights.
Key features:
* Provides an in-depth understanding of tourism employment
* Presents a critical analysis of labor supply and demand in the tourism and hospitality industries
* Considers the need for specific labor skills and training
* Examines the reasons for labor shortages and turnover in the tourism and hospitality industry
* Discusses labor ethics and social responsibility in hospitality/tourism organizations