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Robots, Artificial Intelligence and Service Automation in Travel, Tourism and Hospitality. 旅行、ツーリズム、ホスピタリティにおけるロボット、AI、サービスの自動化
・ISBN 978-1-78756-688-0 2019 hard US$ 111.99
￥26,238.- (税込) ※（※）価格はご注文時の参考価格となります。
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版元の原価改定、外国為替の変動等により異なる場合がございますので、予めご了承下さい。
お気に入り
★★★
・ISBN 978-1-78756-690-3 2022 paper US$ 43.99
￥10,305.- (税込) ※（※）価格はご注文時の参考価格となります。
納品価格につきましては書籍の入荷時点で確定となります。
版元の原価改定、外国為替の変動等により異なる場合がございますので、予めご了承下さい。
お気に入り
★★★
| 著者・編者 | Ivanov, Stanislav / Webster, C. (eds.), |
|---|---|
| 出版社 | (Emerald, UK) |
| ページ数 | 250 pp. |
| 言語 | ENG |
| ニュース番号 | ＜651-861 651-P1803＞ |
解説
Using a combination of theoretical discussion and real-world case studies, this book analyses the use of robotics, artificial intelligence and services automation (RAISA) within the travel, tourism and hospitality industries.
Divided into two sections, the book first concentrates on the theoretical aspects surrounding the use of RAISA in travel, tourism and hospitality. Themes explored include:
With an international scope of authorship and focus, the book is a useful reference source for scholars, students, and general readers interested in robotics, artificial intelligence, and automation technologies. Alongside this, the business insights and case studies examined in the book offer practitioners guidance on how these technologies can and will be incorporated into organizations, particularly those in the travel and tourism industry.
Divided into two sections, the book first concentrates on the theoretical aspects surrounding the use of RAISA in travel, tourism and hospitality. Themes explored include:
- economic fundamentals
- customer attitudes
- chatbot adoption
- service quality
With an international scope of authorship and focus, the book is a useful reference source for scholars, students, and general readers interested in robotics, artificial intelligence, and automation technologies. Alongside this, the business insights and case studies examined in the book offer practitioners guidance on how these technologies can and will be incorporated into organizations, particularly those in the travel and tourism industry.