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Applying Lean in Health and Social Care Services : Improving Quality and the Patient Experience at NHS Highland.
・ISBN 978-0-367-00189-6 2019 hard GB£ 51.99
￥16,470.- (税込) ※（※）価格はご注文時の参考価格となります。
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・ISBN 978-1-032-17841-7 2021 paper GB£ 36.99
￥11,718.- (税込) ※（※）価格はご注文時の参考価格となります。
納品価格につきましては書籍の入荷時点で確定となります。
版元の原価改定、外国為替の変動等により異なる場合がございますので、予めご了承下さい。
電子版あり 大学・学術機関向け電子ブック（eBook）ISBN 978-0-429-40086-5
| 著者・編者 | Stark, Cameron / Hookway, G., |
|---|---|
| 出版社 | (Productivity Pr., US) |
| ページ数 | 280 pp. |
| 言語 | ENG |
| ニュース番号 | ＜648-L726 648-P1586＞ |
解説
Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. This book systematically describes how NHS Highland uses Lean principles and mindsets to improve safety, quality, access, and morale while reducing costs, and increasing capacity.
Existing books often describe the gains obtained by using Lean methods, but often do not describe the underlying concepts and methods in details. Other books describe continuous improvement work, or specific techniques such as daily management in detail. This book seeks to occupy a middle space by providing an overview of the range of Lean ideas applicable to healthcare with sufficient examples and cases studies from NHS Highland and partner organizations so readers can see them in use and practice.