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Disability and Shopping : Customers, Markets and the State. 障害とショッピング
・ISBN 978-1-138-10577-5 2019 hard GB£ 171.99
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・ISBN 978-0-367-66300-1 2020 paper GB£ 43.99
￥13,935.- (税込) ※（※）価格はご注文時の参考価格となります。
納品価格につきましては書籍の入荷時点で確定となります。
版元の原価改定、外国為替の変動等により異なる場合がございますので、予めご了承下さい。
電子版あり 大学・学術機関向け電子ブック（eBook）ISBN 978-1-315-10175-0
| 著者・編者 | Eskyte, Ieva, |
|---|---|
| シリーズ | Routledge Advances in Disability Studies |
| 出版社 | (Routledge, UK) |
| ページ数 | 256 pp. |
| 言語 | ENG |
| ニュース番号 | ＜648-742 648-P1495＞ |
解説
Disability and Shopping:Customers, Markets and the State provides an examination of the diverse experiences and perspectives of disabled customers, industry and civil society. It discusses how the interaction between the three stakeholders should be shaped at aiming to decrease inequality and marginalisation.
Shopping is a part of everyday modern life and yet businesses struggle to adequately meet the needs of 80 million disabled customers in the European Union single market. While there has been extensive research into how individuals engage in customer roles and experience, and how businesses and policies both shape and respond to these, little is known of the same dynamics and practices regarding people with impairments. This book addresses this need by revealing the perspectives, interactions and experiences of disabled customers and their interaction with policy and business.
It will be required reading for all scholars and students of disability studies, sociology, marketing and customer relations.