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The SAGE Handbook of Service-Dominant Logic. S.L.バーゴ、R.F.ラッシュ編 サービス・ドミナント・ロジック・ハンドブック
・ISBN 978-1-5264-0283-7 hard GB£ 171.00
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電子版あり 大学・学術機関向け電子ブック(eBook)ISBN 978-1-5264-7035-5
| 著者・編者 | Vargo, Stephen L. / Lusch, R. F. (eds.), |
|---|---|
| 出版社 | (Sage, UK) |
| 出版年月 | 2019 |
| ページ数 | 800 pp. |
| 言語 | ENG |
| ニュース番号 | <643-P1670> |
解説
Service-Dominant Logic presents a major paradigm shift in thinking about value creation and markets, moving from a 'goods/product' logic to a logic that treats the process of service provision as the basis of all exchange, both commercial and social. This timely Handbook brings together chapters written by a stellar cast of expert authors from around the globe, arranged around eleven core themes, to provide a comprehensive overview of key issues, developments, debates and potential future directions for this dynamic field of study:
Part 1: Introduction and Background
Part 2: Value Cocreation
Part 3: Service Exchange
Part 4: Service Ecosystems
Part 5: Institutions and Institutional Arrangements
Part 6: Resources and Resource Integration
Part 7: Actors and Practices
Part 8: Innovation
Part 9: Midrange Theory
Part 10: Selected Applications
Part 11: Reflections and Prospects
This Handbook is an essential reference text for scholars, students, consultants and advanced practitioners across a wide range of business & management practices and academic disciplines.