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Lean Customer Engagement.

Lean Customer Engagement. リーン顧客エンゲージメント

・ISBN 978-93-85985-18-8 paper

絶版

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電子版あり 大学・学術機関向け電子ブック(eBook)ISBN 978-93-5479-771-2

著者・編者Niyogi, Shil,
出版社(Sage, II)
出版年月2016
ページ数204 pp.
言語ENG
ニュース番号<635-897 635-L627>

解説

Watch the author Shil Niyogi talk about Lean Customer Engagement

Welcome to the Age of the Customer!

The companies that succeed today are those that work toward customer satisfaction and focus on educating customers, enabling them, effecting change, and engaging with them. Lean Customer Engagement contains a wealth of information around partnering with customers to build products and close deals in a lean and agile way without investing in unnecessary sales and marketing activities. The workbook format of the book provides solutions that can be put to immediate and prolonged use to grow successful businesses through an engaged customer base.