株式会社極東書店トップ商品一覧Shopper Behavior at the Point of Purchase : Drivers of In-Store Decision-Making and Determinants of Post-Decision Satisfaction in a High-Involvement Product Choice.

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Shopper Behavior at the Point of Purchase

Shopper Behavior at the Point of Purchase : Drivers of In-Store Decision-Making and Determinants of Post-Decision Satisfaction in a High-Involvement Product Choice. 購入時点での買い物客の行動

・ISBN 978-3-631-67494-9 hard SFR 55.20

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お気に入り
著者・編者Schmidt, Toni,
シリーズSchriften zu Marketing und Handel
出版社(PL Academic Research, SZ)
出版年月2016
ページ数xvi, 120 pp.
言語ENG
ニュース番号<633-802 633-P1841>

解説

This book explores two central aspects of shopper behavior at the POP: decision-making itself and how it is affected by in-store and out-of-store factors, with a focus on the role of in-store attention, post-decision choice satisfaction and its determinants. It empirically researches these aspects using data gathered in an eye-tracking field experiment. These data allow for a precise analysis of attention at the POP, as well as of many other important variables of in-store decision-making. Overall, the results show that retailers have less influence on in-store decision-making than manufacturers, despite having control over the POP, as out-of-store factors have a stronger impact on in-store decision-making than in-store factors.