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Growing the Productivity of Government Services. P.ダンリーヴィ他著 政府サービスの生産性を拡大する
・ISBN 978-0-85793-498-7 hard GB£ 130.00
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お気に入り
★★★
・ISBN 978-1-78195-610-6 paper GB£ 34.95
￥11,071.- (税込) ※（※）価格はご注文時の参考価格となります。
納品価格につきましては書籍の入荷時点で確定となります。
版元の原価改定、外国為替の変動等により異なる場合がございますので、予めご了承下さい。
お気に入り
★★★
| 著者・編者 | Dunleavy, Patrick / Carrera, L., |
|---|---|
| 出版社 | (E. Elgar, UK) |
| 出版年月 | 2013 |
| ページ数 | 365 pp. |
| 言語 | ENG |
| ニュース番号 | ＜600-1845＞ |
解説
Productivity is essentially the ratio of an organization's outputs divided by its inputs. For many years it was treated as always being static in government agencies. In fact productivity in government services should be rising rapidly as a result of digital changes and new management approaches, and it has done so in some agencies. However, Dunleavy and Carrera show for the first time how complex are the factors affecting productivity growth in government organizations - especially management practices, use of IT, organizational culture, strategic mis-decisions and political and policy churn.
With government budgets under stress in many countries, this pioneering book shows academics, analysts and officials how to measure outputs and productivity in detail; how to cope with problems of quality variations; and how to achieve year-on-year, sustainable improvements in the efficiency of government services.