株式会社極東書店トップ > 商品一覧 > Technology Acceptance of Connected Services in the Automotive Industry.
商品詳細
Technology Acceptance of Connected Services in the Automotive Industry. 自動車産業における関連サービスの技術受容
・ISBN 978-3-8349-1870-3 soft EUR 49.99
¥13,361.- (税込) ※(※)価格はご注文時の参考価格となります。
納品価格につきましては書籍の入荷時点で確定となります。
版元の原価改定、外国為替の変動等により異なる場合がございますので、予めご了承下さい。
お気に入り
★★★
| 著者・編者 | Hiraoka, Clemens, |
|---|---|
| シリーズ | Applied Marketing Science / Angewandte Marketingforschung |
| 出版社 | (Gabler, GW) |
| 出版年月 | 2009 |
| ページ数 | xix, 150 pp. |
| 言語 | ENG |
| ニュース番号 | <570-570> |
解説
Telematics in the automotive industry are the most popular example of Connected Services. But despite their implementation in several million of vehicles worldwide, there has only been little consideration in research. Clemens Hiraoka analyzes the entire customer lifecycle from awareness, acceptance, and usage to the renewal of the service contract and uncovers the drivers in each of these stages. His evaluation gives a series of new implications for management and research.