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Corporate social responsibility (CSR) is central to contemporary organizations. Often approached from an economic or moral philosophical position, it is undeniable that CSR, and even more the negligence or absence thereof, has countless consequences for organizations; for stakeholders, for strategy, for corporate reputation, marketing campaigns, and much more. The considerations raised for managers are critical:

-What does it mean for organisations to be confronted with public demands concerning not just services but also an ethical standard?

-What are the consequences of employee dissatisfaction with the organisation's responsibility policy?

-How can an organisation define its role within society and what are the consequences of such a definition?

The authors present and examine these issues in an extremely reader friendly and accessible format. Filled with examples and scenarios, each chapter is also supported with student questions, further readings and key learning points.