株式会社極東書店トップ ＞ 商品一覧 ＞ The Economics of Benchmarking : Measuring Performance for Competitive Advantage.
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解説
For businesses seeking to gain the edge over their competitors, benchmarking is an increasingly popular tool used to compare operations and performance. ten Raa elegantly presents the techniques and theory to explain how performance indices and rankings are developed and how they can be used to improve efficiency, productivity and profitability.