株式会社極東書店トップ商品一覧One Customer, Divisible : Target, Analyze, and Prosper.

商品詳細

One Customer, Divisible

One Customer, Divisible : Target, Analyze, and Prosper.

・ISBN 978-0-324-30129-8 hard

お気に入り
著者・編者Lowenstein, Michael,
出版社(South-Western, US)
出版年月2005
ページ数240 pp.
言語ENG
ニュース番号<524-597>

解説

Are you getting the most from your customers? ONE CUSTOMER DIVISIBLE, LINKING CUSTOMER INSIGT TO LOYALTY AND ADVOCACY BEHAVIOR shows you how to optimize your customer relationships.You'll explore using individual customer data, on a purchasing situation or venue-specific basis, to provide the highest level of perceived value. And you"l learn what information a marketer should gather from and about customers, how to manage it, how to share it, and how to apply it, customer by customer and situation by situation.